Analyst Profile

Hanna Karki

Hanna Karki

Principal Analyst

16 years at Gartner ,  20 years industry experience

Roles and Responsibilities

Hanna Karki is a Principal Analyst in Gartner's Retail Industry Practice. She leads the research on retail go-to-market (GTM) for Tier 1&2 global multichannel retailers with substantial physical presence. GTM topics include positioning, messaging, and storytelling techniques and frameworks. GTM focus areas are store technologies such as Point-of-Sale (POS), Smart Checkout and Smart Shelves as well as merchandising technologies such as price, promotion, and markdown optimization. Hanna also advises retail vendor product leaders on key market and IT spending trends, best practices, new technologies and business models, future scenarios, and opportunities and how retailers are transforming from multichannel retailing to unified retail commerce. In addition, Ms. Karki leads Gartner's Vertical Strategy Framework (VSF) initiative.


Previous Experience

Prior to joining Gartner, Ms. Karki was Research Service Manager at Marketvisio. In her role, she was responsible for the customer engagement and financial success of Marketvisio's Finnish based research services. At the same time, she was conducting research in several areas, such as ERP, CRM, clouds, RPA, AI, IT services, digital workplace and mobility, IT performance scores and customer satisfaction, and industry specific IT trends and spending in retail, services, manufacturing, and government. Prior to that, she was a Client Partner for Gartner vendor clients within Marketvisio, which was a Gartner sales agent in Finland, acquired by Gartner in 2014.

Professional Background

Marketvisio, Client Partner at Gartner Services, 7 years
Marketvisio, Service Manager and Research Analyst, 2 years
Nokia Business Infrastructure, Program Management & Quality Support, 5 years


B.B.A., Marketing and HR, Metropolia University of Applied Sciences
Entrepreneur Qualification in Business Administration, Finnish Institute for Enterprise Management
Specialist Qualification in Leadership and Management, Institute of Marketing



Call +1 855-515-4486 or contact us

to become a Gartner client.