Analyst Profile

David Norton

David Norton

Sr Director Analyst

13 years at Gartner ,  30 years industry experience
United Kingdom

Roles and Responsibilities

David Norton is part of the Application Governance and Strategy group where his primary focus areas include enterprise agility, agile methods; and practicalities of dealing with ever-increasing complexity and uncertainty. Mr. Norton works with IT and business leaders on agile transformation, and the impact on organizational structure, governance, and culture. Typical interaction includes product delivery, innovation and agile, DevOps, agile funding, and metrics. Mr. Norton has a background in defense and logistics and practical hands-on experience of complex mission-critical system delivery. Taking a hands-on approach, Mr. Norton believes in staying close to his clients and regularly attends clients' workshops; he likes clients to feel he is a virtual team member.

Areas of Coverage

  • Application Development & Integration


Previous Experience

Prior to Gartner, Mr. Norton held a number of senior roles in global organizations focusing on business and IT transformation, including relationship and culture issues during major business change, such as M&As, business restructuring and outsourcing. He has helped put in place new methods and frameworks such as TOGAF, agile and model-driven development in Global 100 companies, in one instance saving more than $110 million within a year with a global outsourcer. Mr. Norton also spent more than 10 years in the defense sector on projects as diverse as the HC 47 Chinook helicopter to NBC warfare systems. He is still active in this sector, supporting MODAF/DoDAF framework issues and the use of agile in battlespace systems.

Professional Background

DHL, Global Head of Methods and Tools, 10 years
Pall, Senior System Specialist Engineer, 10 years

Industry Awards/Accolades

Agile and Lean certification
CMMI certification
EA certification


H.N.D., Electronic and Electrical Engineering, Highbury College, Portsmouth
M.Sc., with distinction, Software Engineering (Real-Time System), Southampton Institute



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