13 years at Gartner
12 years industry experience
Stamford, CT USA
Roles and Responsibilities
Richard Doheny is a Sr. Research Analyst in Gartner Research, where he is part of the IT Service Automation team. His research efforts are focused on foundational strategies for managing both enterprise- and employee-owned (BYOD) end-user computing devices, IT service support management, service desk best practices, and endpoint management.
Areas of Coverage
- Mobile & Wireless
Rich Doheny's Recent Gartner Activity
How to Successfully Implement Your ITSM Tool
Market Guide for Client Management Tools
Critical Capabilities for Unified Endpoint Management Tools
In his previous role at Gartner, Mr. Doheny supported the ITL Systems Security and Risk team, acting as a primary resource directing and advising on complex mobile and client-computing inquiries.
Gartner, Sr. Research Content Specialist, 7 years
B.S., Information Systems, Stony Brook University