13 years at Gartner
12 years industry experience
Stamford, CT USA
Roles and Responsibilities
Richard Doheny is a Sr. Research Analyst in Gartner Research, where he is part of the IT Service Automation team. His research efforts are focused on foundational strategies for managing both enterprise- and employee-owned (BYOD) end-user computing devices, IT service support management, service desk best practices, and endpoint management.
Rich Doheny's Recent Gartner Activity
6 Smart Steps for ITSM Tool Selection Success
Critical Capabilities for Unified Endpoint Management Tools
Vendor Rating: Micro Focus
In his previous role at Gartner, Mr. Doheny supported the ITL Systems Security and Risk team, acting as a primary resource directing and advising on complex mobile and client-computing inquiries.
Gartner, Sr. Research Content Specialist, 7 years
B.S., Information Systems, Stony Brook University