Analyst Profile

Arup Roy

Arup Roy

VP Analyst

17 years at Gartner,  24 years industry experience

Location:  India  | Language(s):  English, Indian - Bengali, Indian - Hindi

Roles and Responsibilities

Arup Roy is a Research Vice President with Gartner's Technology and Service Provider, Tech CEO Research organization and covers Tech CEO. Key areas of research for Mr. Roy include business models, competitive strategies, go-to-market strategies, key trends, and vendors. He also addresses use cases and business opportunities for intelligent automation services that include technologies such as RPA, AI/ML and conversational agents (chatbots).


Previous Experience

Mr. Roy has more than 14 years of experience in market research, competitive intelligence, consulting and sales support across IT services and business process outsourcing. He has led the design and execution of several research projects pertaining to strategies and market assessment in the IT services and BPO domain. He has also played a key role in advising vendors targeting the Asia-Pacific market for IT services on market opportunities, competitive environments and entry strategies.

Professional Background

  • Brigade, Senior Research Executive, 1 year
  • DSQ Software, Market Research and Intelligence, 1 year
  • Strategic Analysis, Dy. Manager, InfoComm, 2 years


  • Postgraduate Diploma, Information Management