16 years at Gartner, 22 years industry experience
Location: India | Language(s): English, Indian - Bengali, Indian - Hindi
Roles and Responsibilities
Arup Roy is a Research Vice President with Gartner's Technology and Service Provider, Tech CEO Research organization and covers Tech CEO. Key areas of research for Mr. Roy include business models, competitive strategies, go-to-market strategies, key trends, and vendors. He also addresses use cases and business opportunities for intelligent automation services that include technologies such as RPA, AI/ML and conversational agents (chatbots).
Mr. Roy has more than 14 years of experience in market research, competitive intelligence, consulting and sales support across IT services and business process outsourcing. He has led the design and execution of several research projects pertaining to strategies and market assessment in the IT services and BPO domain. He has also played a key role in advising vendors targeting the Asia-Pacific market for IT services on market opportunities, competitive environments and entry strategies.
- Brigade, Senior Research Executive, 1 year
- DSQ Software, Market Research and Intelligence, 1 year
- Strategic Analysis, Dy. Manager, InfoComm, 2 years
- Postgraduate Diploma, Information Management
RESEARCH BY THIS ANALYST More
28 September 2021Quick Answer: How Business Process Analysis Facilitates Successful Hyperautomation
27 September 2022Tech CEO Startup Lift Video Series: Preempt Regret With Whole-Product Analysis
26 September 2022Forecast: IT Services, Worldwide, 2020-2026, 3Q22 Update
- 25 March 2021 Panel Discussion: Unlock The Business Value of Robotic Process Automation