Analyst Profile

Arup Roy

VP Analyst

15 years at Gartner , 21 years industry experience
India

Roles and Responsibilities

Arup Roy is a Research Vice President with Gartner's Technology and Service Provider, Tech CEO Research organization and covers Tech CEO. Key areas of research for Mr. Roy include business models, competitive strategies, go-to-market strategies, key trends, and vendors. He also addresses use cases and business opportunities for intelligent automation services that include technologies such as RPA, AI/ML and conversational agents (chatbots).

Arup Roy's Recent Gartner Activity

Latest Research

Forecast: IT Services, Worldwide, 2018-2024, 4Q20 Update
22-Dec-2020
CSAT Is Rated More Important Than Revenue as a Product Launch Success Metric: The Tech CEOs’ Perspective
14-Dec-2020
Competitive Landscape: Hyperautomation Service Providers
11-Dec-2020

Background

Previous Experience

Mr. Roy has more than 14 years of experience in market research, competitive intelligence, consulting and sales support across IT services and business process outsourcing. He has led the design and execution of several research projects pertaining to strategies and market assessment in the IT services and BPO domain. He has also played a key role in advising vendors targeting the Asia-Pacific market for IT services on market opportunities, competitive environments and entry strategies.

Professional Background

Brigade, Senior Research Executive, 1 year
DSQ Software, Market Research and Intelligence, 1 year
Strategic Analysis, Dy. Manager, InfoComm, 2 years

Education

Postgraduate Diploma, Information Management

Languages

English
Indian - Bengali
Indian - Hindi

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11 November 2020
The Healthcare Supply Chain Top 25 for 2020 Gartner’s 12th annual Healthcare Supply Chain Top 25 has additional resonance in a year that revealed the strengths and shortcomings of healthcare supply chains. CSCOs can use the lessons from this research to build stronger supply chains, improve patient outcomes and control costs.
2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

27 January 2021
Manage New Challenges With Reinvented Decision-Making Practices EST: 10:00 a.m. | GMT: 15:00
As disruption became the new normal for many organizations, CIOs were forced to refine their decision-making capabilities to determine when to act immediately and when to analyze a decision. Making decisions at the speed of digital business requires a governance capability that can scale and flex. Fast, frequent, and distributed determination requires CIOs and IT governance leaders to revisit current mechanisms. This complimentary webinar will help executives, CIOs, and governance leaders learn how to make good decisions in the age of disruption by reinventing aspects of their current decision-making practices.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
27 January 2021
Panel Discussion: What the COVID-19 Vaccine Rollout Means for Your Enterprise EST: 11:00 a.m. | GMT: 16:00
As COVID-19 vaccines reach more people in more countries, what have we learned from the early rollout? In particular, what must CIOs and IT leaders know and do so their organizations gain the greatest benefit, from a health, business and efficiency standpoint? In this complimentary webinar, a panel of Gartner experts explores the many needs and concerns across the enterprise that IT leaders must know to best assist in vaccine management initiatives. The panel looks at the immediate lessons learned from the vaccine rollout and what steps leaders must be prepared to take as the vaccines reach their enterprise and employees.

Analyst Profile

Arup Roy

VP Analyst

Roles and Responsibilities

Arup Roy's Recent Gartner Activity

Latest Research

Background

Previous Experience

Professional Background

Education

Languages

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