Analyst Profile

Arup Roy

Arup Roy

VP Analyst

12 years at Gartner ,  18 years industry experience
India


Roles and Responsibilities

Arup Roy is a Research Vice President with Gartner's Technology and Service Provider research organization and covers the IT services market. Key areas of research for Mr. Roy include business models, competitive strategies, go-to-market strategies, key trends and vendors. He also addresses use cases and business opportunities for intelligent automation services that includes technologies such as RPA, AI/ML and conversational agents (chatbots).

Areas of Coverage

  • Outsourcing & IT Services

Background

Previous Experience

Mr. Roy has more than 14 years of experience in market research, competitive intelligence, consulting and sales support across IT services and business process outsourcing. He has led the design and execution of several research projects pertaining to strategies and market assessment in the IT services and BPO domain. He has also played a key role in advising vendors targeting the Asia/Pacific market for IT services on market opportunities, competitive environments and entry strategies.

Professional Background

Brigade, Senior Research Executive, 1 year
DSQ Software, Market Research and Intelligence, 1 year
Strategic Analysis, Dy. Manager, InfoComm, 2 years

Education

Postgraduate Diploma, Information Management

Languages

English
Indian - Bengali
Indian - Hindi

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