Analyst Profile

Elia San Miguel

Elia San Miguel

Executive Partner

11 years at Gartner ,  32 years industry experience

Roles and Responsibilities

Elia San Miguel is an Executive Advisor with Gartner Executive Programs based in Brazil, with more than 25 years of experience in the ICT industry in multinational companies. She was a Principal Analyst in the Gartner Research team for the last seven years, covering research on telecommunications service providers within the fixed and mobile area in Latin America. She has extensive knowledge of and experience in the telecom market, and is well-versed in terms of the market's dynamics and key players in the region. Other areas of her research included value-added services in consumer markets, and mobile applications and their adoption and evolution in Latin America. Due to her knowledge of the telecom market in the region, Ms. San Miguel supported, with her recommendations, CIOs and IT executives with their regional telecom projects for outsourcing networking services, telecom expense management, mobile device management solutions and BYOD initiatives. She was also researching consumer dynamics and adoption of smart city solutions and digital sustainability government initiatives, and the respective telecom infrastructure for such projects.

Areas of Coverage

  • Mobile & Wireless
  • Networking & Communications Services

Elia San Miguel's Recent Gartner Activity

Latest Research


Previous Experience

In her previous job, Ms. San Miguel was running a startup business case on the mobile entertainment area in Brazil. Prior to that, she was regional business manager for NDS, a division of News Corp, responsible for the DRM for PayTV set-top boxes (STBs), supporting the customers and business opportunities in the Latin America region. As country manager for Pace Micro Technology, a U.K. STB provider, she was responsible for the production and commercialization of STBs in the country. Ms. San Miguel also has an extensive telecom experience as head of the South Brazil region of AT&T Business Communications Division, supporting global, local and international corporations' telecom networks.

Professional Background

AFC Arpiglias - International Consulting, Partner, 4 years
AT&T Brazil, International Account Manager, 3 years
Pace Micro Technology, Country Manager, 3 years

Industry Awards/Accolades

Excellence in Business Contribution for AT&T LAC - Latin America and Caribbean Region, 1996-1997


B.S., Computer Science, UNICAMP - Campinas, SP Brazil
Executive Module, Best of Class, IMD - Lausanne, Switzerland
M.Sc., Computer Science and Engineering, ITA/UNICAMP - S.J. Campos, Brazil
PMP Modules, Univ. Washington - U.S.