Analyst Profile

Stewart Buchanan

Research VP

12 years at Gartner , 30 years industry experience
United Kingdom

Roles and Responsibilities

Stewart Buchanan is a Research VP in Gartner's CIO team, focusing on the economics of digital technologies in the enterprise. Mr. Buchanan has expertise in both supply and demand management through specializations that include IT asset management and gathering data to support the life cycle chargeback of digital technology costs.

Areas of Coverage

IT Asset Management

Stewart Buchanan's Recent Gartner Activity

Latest Research

Don't Just Talk About Information as a Strategic Asset, Manage It Like One!
17-Jul-2018
Adopt a Partnership IT Funding Model and Save Time and Money
23-May-2018
Modernize IT Finance to Transform Your I&T Operating Model
19-Mar-2018

On-Demand & Upcoming Webinars

Prioritize IT Spending to Maximize Opportunities
16 July 2018

Background

Previous Experience

As an IT strategy consultant, Mr. Buchanan helped many well-known organizations to measure, plan, purchase, recharge and improve value-for-money in information services, working across industries as diverse as financial services, media, manufacturing and retail. He previously spent 15 years in IT service management working as an IT manager for an international firm and as a technical service manager, both in distribution at a national reseller.

Professional Background

GlassHouse Technologies, Strategic Analyst, 6 years

Education

B.A., with honors, Intellectual History, Universities of Sussex and Burgundy

Languages

English
French

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25 June 2018
Closing the Digital Talent Gap at Midsize Enterprises Midsize enterprises face big challenges to secure talent for digital business transformation. CIOs at MSEs must build an attractive culture, create a long-term workforce development plan, broaden talent search and capitalize on a distinctive employer brand to win the race for digital workers.
30 May 2018
Creating a Sustainable Strategy for Sourcing at Midsize Enterprises CIOs of midsize enterprises lack dedicated sourcing, procurement and relationship management resources. To remedy this, they must implement a pragmatic sourcing strategy that aligns with business goals, achieves the desired outcome of decisions, and leads to an understanding of the marketplace.

23 Jul 2018
Panel Discussion: Emerging Trends in Customer Service & Support Technology EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Due to the increasing complexity of consumer interactions, customer service organizations need a complex set of applications to support customer engagement across a growing mix of agent-assisted and self-service channels. In this unique panel discussion style webinar, Principal Executive Advisor Pete Slease will moderate a conversation with Gartner Research Directors Jim Davies and Nadine LeBlanc on emerging trends in customer service and support technology. Our aim is to help you navigate the waters of customer service applications in order to select the best technologies and vendors to meet your customers' needs. During this session, you can also ask the panelists your questions on this topic.
23 Jul 2018
Build and Deploy Business Models and Strategy EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 Business models and strategy are mutually complementary, essential tools for navigating the landscape of digital business. Yet many enterprises have weak or nonexistent strategy and very few have documented their business models. This webinar addresses the respective structures and roles of business models and strategy. You will receive insights into how CIOs and IT leaders can build and deploy business models and strategy to chart a path to the enterprise's digital destination.