Analyst Profile

Frank Ridder

Frank Ridder

Managing Vice President

13 years at Gartner ,  27 years industry experience

Roles and Responsibilities

Frank Ridder is a Managing Vice President in Gartner Research leading the Cross-Industry and Advanced Manufacturing team. In addition to leading a global research team, Mr. Ridder mainly helps organizations with Industrie 4.0, Digitalization, and IT Services Sourcing questions. He is a leading author on multisourcing competencies, Industrie 4.0 and cloud sourcing (for that, he won the Gartner Thought Leadership Award in 2012).

Areas of Coverage

  • Cross Industries
  • Manufacturing


Previous Experience

Prior to his work in the IT industry, Mr. Ridder spent five years in the telecommunications industry. In addition to his work at Gartner, he has lectured on IT services at the University of Applied Science in Neu-Ulm, Germany, since 2009 and the University of Monchengladbach, since 2015. Before joining Gartner, he led HP's outsourcing marketing in Europe, the Middle East and Africa. He was responsible for all outbound marketing programs, analyst and press relations, sales development programs, and funnel development programs. Prior to that, he held various positions in national and international outsourcing sales, engagement, and client management.

Professional Background

Hewlett-Packard GmbH, Outsourcing Marketing Manager, EMEA, 15 years

Industry Awards/Accolades

2004: Marketing All Star Award, HP
2005: HP Services EMEA Top Achievers Club
2008: Nominee for the Gartner Global Analyst Award
2009: Gartner Research Group Award
2009: Nominee for the Gartner Sales Leadership Award
2010: Nominee for the Gartner Sales Leadership Award
2011: Winner of the Gartner Thought Leadership Award


Certified Mediator (University for Distance Learning, Hagen)
Diploma in Automation, University of Applied Science, Dusseldorf
Executive Education Programs: IMD, Tuck, ITSMA



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