Analyst Profile

Frank Ridder

Frank Ridder

Managing VP

10 years at Gartner ,  24 years industry experience

Roles and Responsibilities

Frank Ridder is a Managing Vice President in Gartner Research in the area of IT services and sourcing. In addition to leading a global research team, he mainly helps organizations through their complete sourcing activities for infrastructure services, including the data center and the end-user side. He is a leading author on multisourcing competencies, infrastructure utilities and cloud sourcing (for that, he won the Gartner Thought Leadership Award in 2012). Mr. Ridder is also the research leader for Germany, Austria and Switzerland. Prior to his work in the IT industry, he spent five years in the telecommunications industry. In addition to his work at Gartner, Mr. Ridder has lectured on IT services at the University of Applied Science in Neu-Ulm, Germany, since 2009.

Areas of Coverage

  • Outsourcing & IT Services


Previous Experience

Before joining Gartner, Mr. Ridder led HP's outsourcing marketing in Europe, the Middle East and Africa. He was responsible for all outbound marketing programs, analyst and press relations, sales development programs, and funnel development programs. Prior to that, he held various positions in national and international outsourcing sales, engagement, and client management.

Professional Background

Hewlett-Packard GmbH, Outsourcing Marketing Manager, EMEA, 15 years

Industry Awards/Accolades

2004: Marketing All Star Award, HP
2005: HP Services EMEA Top Achievers Club
2008: Nominee for the Gartner Global Analyst Award
2009: Gartner Research Group Award
2009: Nominee for the Gartner Sales Leadership Award
2010: Nominee for the Gartner Sales Leadership Award
2011: Winner of the Gartner Thought Leadership Award


Certified Mediator (University for Distance Learning, Hagen)
Diploma in Automation, University of Applied Science, Dusseldorf
Executive Education Programs: IMD, Tuck, ITSMA