Analyst Profile

Arthur Villa
Sr Director Analyst
11 years at Gartner
,
18 years industry experience
TX USA
Roles and Responsibilities
Arthur Villa is a Research Director in Gartner's Managed Business and Technology Services team. Primary research coverage is intelligent automation services (IAS) and robotic process automation (RPA) targeted at product managers and product marketers in IT service providers. Mr. Villa was a VP of product management for Gartner's High Tech and Telecom Programs with global responsibility for product development, go-to-market strategy, positioning & messaging, market intelligence, customer analysis, new product launches, sales training, and other product management activities.
Arthur Villa's Recent Gartner Activity
Latest Research
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Report Highlight for Market Insight: 3 Strategies for Service Providers to Improve Profitability of RPA Services
19-Feb-2019 -
Market Insight: 3 Strategies for Service Providers to Improve Profitability of RPA Services
13-Feb-2019 -
Exploit a Central Knowledge Unit to Scale Infrastructure Operations With Intelligent Automation
08-Feb-2019
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Gartner Predictions for Robotic Process Automation (RPA)
28 November 2018
On-Demand & Upcoming Webinars
Background
Previous Experience
Prior to joining Gartner, Mr. Villa completed an MBA from the Massachusetts Institute of Technology (MIT) where he co-published research for MIT's Center for Information Systems Research. His past experience includes working as a product marketing manager at VMware, IT systems engineer for a $10B+ hedge fund, and other hands-on IT roles within the data center.
Professional Background
Gartner, VP, 10 years
MIT Sloan School of Management, Research Assistant, Center for Information Systems Research (CISR), 1 year
VMware, Product Marketing Manager, 1 year
Education
MIT Sloan School of Management - MBA
Skidmore College - BS, Business and Computer Science
Languages
English