Analyst Profile

Chris Fletcher

Former Research Director

Gartner associate until 8/2018 , 39 years industry experience

Roles and Responsibilities

On-Demand & Upcoming Webinars

How Analytics, APIs, and Cloud Will Drive CRM/CX in 2018
17 January 2018

Background

Professional Background

AMR Research, Research Director: CRM & E-Commerce, 3 years
Aberdeen Group, Vice President and Managing Director, 6 years
Nokia, Director of Alliance & Solution Marketing: Mobile Enterprise Applications, 2 years

Languages

English

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30 October 2018
Understanding the 5 Stages of Gartner’s Maturity Model for Manufacturing Operations The five-stage maturity model for manufacturing excellence helps supply chain leaders responsible for manufacturing operations assess their organization’s current capabilities, create a plan for change and support the development of a future-state vision for production’s role within supply chain.
16 October 2018
Top Strategic Predictions for 2019 and Beyond: Practicality Exists Within Instability Technology-based change is happening continuously, and most organizations struggle to see the change in advance. Continuous change can begin to seem like chaos. CIOs in end-user organizations must learn to find practical approaches within the chaos.

14 Nov 2018
Overcome Digital Disruption With the Power of Five EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00 CEOs and CIOs face unprecedented risk and disruption from emerging technologies and innovation. Now get the power to turn those disruptions to your advantage -- the Power of 5. This webinar reveals the five key actions you can take to overcome digital disruption. You get advantageous insights on business model evolution, changing the value conversation, concentrating on the customer, building an innovative culture, and talent acquisition strategies.
14 Nov 2018
The 2018 Healthcare Supply Chain Top 25 EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00 How can your supply chain make people healthier and enable a healthy bottom line? Meet the 10th annual Gartner Healthcare Supply Chain Top 25. These 25 manufacturers, IDNs, distributors and retail pharmacies deploy leading-edge supply chain solutions that improve human health at sustainable costs. Their accomplishments offer a guide to success that will better prepare all members of the extended healthcare supply chain to face the current and future challenges of the industry.

Analyst Profile

Chris Fletcher

Former Research Director

Roles and Responsibilities

On-Demand & Upcoming Webinars

Background

Professional Background

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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ReimagineHR

Gartner Security & Risk Management Summit 2018

Gartner Digital Marketing Conference 2018

Supply Chain Executive Conference

Tech Growth & Innovation Conference

Your Job as CIO Is Changing. Here's How to Master the New One.

6 Ways Compliance Can Build Data Analytics Skills

Lead Culture Change

Make it Easier for Customers to Buy

6 Ways the Workplace Will Change in the Next 10 Years

Feed your business — not the newsfeed

CIOs Must Transform into Digital Leaders

Understand the continuous evolution of the B2B buying journey