Analyst Profile

Nigel Montgomery

Research Director

19 years at Gartner , 28 years industry experience
United Kingdom

Roles and Responsibilities

Research Director Nigel Montgomery's coverage areas include enterprise application strategies and markets, with an emphasis on manufacturing operations (MO) and enterprise asset management (EAM), plus two-tier and postmodern ERP strategies. His other core coverage includes enterprise contract life cycle management (CLM), software industry ecosystems and vendor go-to-market strategies.

Areas of Coverage

Enterprise Business Applications & ERP

Nigel Montgomery's Recent Gartner Activity

Latest Research

Hype Cycle for Postmodern ERP, 2018
18-Jul-2018
Forecast: Enterprise Application Software, Worldwide, 2016-2022, 2Q18 Update
29-Jun-2018
Market Share Analysis: ERP Software, Worldwide, 2017
22-Jun-2018

Background

Previous Experience

Prior to joining Gartner through the AMR Research acquisition, I held various production, logistics and system management roles in the automotive sector, plus ERP and RAD tool-related product management and international channel management roles in the IT sector.

Professional Background

Aspect Computing, International Marketing Director , 3 years
Computer Associates/Pansophic Systems, International Product Manager, 6 years
Rover Cars/British Leyland, Systems Manager Southern Operations, 15 years

Education

H/TEC in Business Studies
Indentured Business Technician Apprenticeship

Languages

English

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25 June 2018
Closing the Digital Talent Gap at Midsize Enterprises Midsize enterprises face big challenges to secure talent for digital business transformation. CIOs at MSEs must build an attractive culture, create a long-term workforce development plan, broaden talent search and capitalize on a distinctive employer brand to win the race for digital workers.
30 May 2018
Creating a Sustainable Strategy for Sourcing at Midsize Enterprises CIOs of midsize enterprises lack dedicated sourcing, procurement and relationship management resources. To remedy this, they must implement a pragmatic sourcing strategy that aligns with business goals, achieves the desired outcome of decisions, and leads to an understanding of the marketplace.

23 Jul 2018
Panel Discussion: Emerging Trends in Customer Service & Support Technology EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Due to the increasing complexity of consumer interactions, customer service organizations need a complex set of applications to support customer engagement across a growing mix of agent-assisted and self-service channels. In this unique panel discussion style webinar, Principal Executive Advisor Pete Slease will moderate a conversation with Gartner Research Directors Jim Davies and Nadine LeBlanc on emerging trends in customer service and support technology. Our aim is to help you navigate the waters of customer service applications in order to select the best technologies and vendors to meet your customers' needs. During this session, you can also ask the panelists your questions on this topic.
23 Jul 2018
Build and Deploy Business Models and Strategy EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 Business models and strategy are mutually complementary, essential tools for navigating the landscape of digital business. Yet many enterprises have weak or nonexistent strategy and very few have documented their business models. This webinar addresses the respective structures and roles of business models and strategy. You will receive insights into how CIOs and IT leaders can build and deploy business models and strategy to chart a path to the enterprise's digital destination.