Analyst Profile

Roles and Responsibilities

Bill Swanton came to Gartner through the AMR Research acquisition and brings more than 34 years of enterprise manufacturing expertise to his role as VP and Distinguished Analyst. Mr. Swanton covers application strategy and the business value of IT, including IT benefit realization techniques used by Fortune 1000 companies to expand the value they receive from their ERP and other application investments. Recent areas of focus have been enterprise agile governance and budgeting, product management of applications, Pace-Layered Application Strategy, and application organization maturity (ITScore). Mr. Swanton has also analyzed the high-tech and discrete industries, with a specific focus on how brand owners, contract manufacturers and other suppliers manage global demand-driven supply networks (DDSNs). His tenure at AMR Research enabled him to work in a variety of roles at the company. He built the manufacturing strategies service from a single analyst to a team of vertical-industry specialists covering aerospace and defense, automotive, chemical, CPG, high tech, and life sciences. In this role, he led the development of the firm's REPAC model of manufacturing processes. Mr. Swanton also launched AMR Research's product life cycle management (PLM) coverage in 1997 and continues to follow its role in the larger enterprise architecture.

Background