Analyst Profile

Bill Swanton

VP Distinguished Analyst

23 years at Gartner , 40 years industry experience
Boston, MA USA

Roles and Responsibilities

Bill Swanton came to Gartner through the AMR Research acquisition and brings more than 34 years of enterprise manufacturing expertise to his role as VP and Distinguished Analyst. Mr. Swanton covers application strategy and the business value of IT, including IT benefit realization techniques used by Fortune 1000 companies to expand the value they receive from their ERP and other application investments. Recent areas of focus have been enterprise agile governance and budgeting, product management of applications, Pace-Layered Application Strategy, and application organization maturity (ITScore). Mr. Swanton has also analyzed the high-tech and discrete industries, with a specific focus on how brand owners, contract manufacturers and other suppliers manage global demand-driven supply networks (DDSNs). His tenure at AMR Research enabled him to work in a variety of roles at the company. He built the manufacturing strategies service from a single analyst to a team of vertical-industry specialists covering aerospace and defense, automotive, chemical, CPG, high tech, and life sciences. In this role, he led the development of the firm's REPAC model of manufacturing processes. Mr. Swanton also launched AMR Research's product life cycle management (PLM) coverage in 1997 and continues to follow its role in the larger enterprise architecture.

Areas of Coverage

Business Process Management
Enterprise Business Applications & ERP

Bill Swanton's Recent Gartner Activity

Latest Research

Designing the Application Organization: The Silo
21-May-2018
Designing the Application Organization: The System Integrator
21-May-2018
Designing the Application Organization: An Overview
25-Apr-2018

On-Demand & Upcoming Webinars

Change Five Leadership Practices for Effective Digital Software Delivery
06 July 2017
Scale Digital Business with an Effective Digital Technology Platform
18 January 2018

Background

Previous Experience

Prior to his many roles with AMR Research, Mr. Swanton held numerous product marketing and IT positions and gained experience within the manufacturing software, controls, and automation system markets. He worked in the manufacturing systems division of Kronos. He also worked for ITP Group and its MainStream subsidiary in various consulting and product marketing roles. Mr. Swanton began his career at the C.S. Draper Laboratory as a systems engineer and software development team leader.

Professional Background

C.S. Draper Laboratory, Member of Technical Staff, 3 years
Kronos, Industry Marketing Manager, 3 years
MainStream Software/ITP Boston, Director of Product Marketing, 10 years

Education

B.S., Physics, Rensselaer Polytechnic Institute
M.S., Computer Science, Rensselaer Polytechnic Institute

Languages

English

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16 May 2018
The Gartner Supply Chain Top 25 for 2018 This research unveils the 14th annual global Supply Chain Top 25. It highlights the advanced practices of leading companies that heads of supply chain and strategy organizations can adopt and adapt to compete with the best in the world.
15 May 2018
Retail Supply Chainnovators 2018: Lesara Wins for Accelerating the Concept of Fast Fashion This award recognizes innovative and high-impact initiatives that transform the supply chain. Through a case study of Lesara's winning approach that accelerates fast fashion, supply chain leaders can use this research as a means to inspire, transform and elevate their own supply chain organization.

29 May 2018
IoT's Opportunities and Challenges in 2018 EDT: 9:00 a.m. | PDT: 6:00 a.m. | BST: 14:00 This webinar focuses on how IoT has evolved over the last two years in commercial and enterprise applications, and what the outlook is for its adoption in 2018.
29 May 2018
Key Capabilities to Be a Go-To E-Com Partner or Go Direct-To-Consumer EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 E-commerce sales continue to increase across all industries and brand manufacturers want a share of this growth. To capitalize on this opportunity, brands are positioning themselves as the 'go-to' partner for retailers by offering services such as drop ship, or they're going "direct-to-consumer" without an intermediary. In this webinar, we discuss barriers to success, routes to market to consider, capabilities to enable growth and consumer connection.