Analyst Profile

Gavin Tay

Gavin Tay

Sr Director Analyst

9 years at Gartner ,  23 years industry experience

Roles and Responsibilities

Gavin Tay is a Research Director in Gartner research and a member of the digital workplace team. Mr. Tay's research focuses on global digital workplace programs, smart buildings and the cloud office (such as Microsoft Office 365 and G Suite). He advises clients on enterprise strategies to enable more effective ways of working, to increase employee engagement and agility, and to use consumer-oriented styles and technologies. With more than 22 years of industrial experience, He has been instrumental in optimizing complex migration projects across numerous multinational organizations. He is also acquainted with the challenges faced by CIOs, business IT management and architect teams in the adoption, governance, and integration of content services technologies. Globally, he is often sought after for his keen understanding of pragmatic strategies and best practices that solve real business issues when successfully delivering such initiatives.

Areas of Coverage

  • Digital Workplace


Previous Experience

Prior to joining Gartner, Mr. Tay worked with several technology organizations which gave him hands-on expertise. He was an IBM Certified Senior Practitioner, Open Group Master Certified and Technology Architect for IBM Software Group. He played a pivotal role in assisting IBM's broad client base in conceptualizing their portal and service-oriented architecture solutions. He has also written for several journals on "socially translucent systems" and contributed technical articles to high-visibility trade publications. He was also a regular speaker at international technology seminars and he undertook periodic competitive product evaluations to ensure that organizations are kept abreast of the latest developments in the industry. Before joining IBM in 2004, Mr. Tay was with Borland Software as an Architect Evangelist. He started his career with the Defense Agency as an e-commerce Software Engineer, which was where he embarked on the government's first e-commerce, B2B, B2C and B2E initiative.

Professional Background

Borland Software, Architect Evangelist, 4 years
IBM, Technology Architect, 6 years

Industry Awards/Accolades

Borland Master Certified Trainer
Open Group Master Certified Professional


B.Sc., with honors, Computing and Information Systems, Oxford, U.K.


Chinese - Mandarin

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