Analyst Profile

Misako Sawai

Misako Sawai

Principal, Research

10 years at Gartner , 14 years industry experience
Japan

Roles and Responsibilities

Misako Sawai is a Research Analyst in Gartner Japan, with a primary focus on the IT services market forecast and market share analysis.

Misako Sawai's Recent Gartner Activity

Latest Research

市場動向：デジタル、AI、クラウド、自動化、在宅勤務サービスを採用し、CM BPOを再定義する
15-Apr-2021
Market Share: IT Services, Worldwide 2020
08-Apr-2021
Forecast: IT Services, Worldwide, 2019-2025, 1Q21 Update
25-Mar-2021

Background

Previous Experience

Prior to joining Gartner, Misako Sawai was a consultant of SAP FI implementation and maintenance.

Professional Background

NTT Data Solfis, Associate, 5 years

Education

Master of Demography, Australian National University

Languages

English
Japanese

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11 November 2020
The Healthcare Supply Chain Top 25 for 2020 Gartner’s 12th annual Healthcare Supply Chain Top 25 has additional resonance in a year that revealed the strengths and shortcomings of healthcare supply chains. CSCOs can use the lessons from this research to build stronger supply chains, improve patient outcomes and control costs.
2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

16 April 2021
Drive Quantifiable Value Through Digital Acceleration in Financial Services EDT: 11:00 a.m. | BST: 16:00
According to Gartner’s 2021 View from the Board of Directors survey, 83% of respondents consider digital technology initiatives their top strategic priority. This raises the bar for IT leaders in the Financial Services industry to better articulate and realize quantifiable value from their IT strategies, as there are huge differences between leading and lagging organizations. Value-focused CIOs from banks, for example, will generate twice as much digital revenue from their IT investments. This complimentary webinar looks at the current state of digital transformation in financial services, and reveals Gartner’s latest findings on why quantifiable value is becoming paramount for IT leaders.

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19 April 2021
Use Total Cost of Ownership To Optimize Supply Chain Costs and Drive Savings EDT: 10:00 a.m. | BST: 15:00
Many supply chain leaders focus on achieving short-term savings through cost reduction targets. Gartner recommends using a total cost of ownership (TCO) model to focus instead on shared strategic goals. Making the shift toward TCO is hard, but not impossible, and it helps to optimize supply chain costs. This complimentary webinar looks at the benefits of TCO, and provides practical tips for moving beyond simple/unit price.

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