Analyst Profile

Bill O'Kane

Research VP

6 years at Gartner , 33 years industry experience
NY USA

Roles and Responsibilities

Bill O'Kane is a Research Vice President in the areas of master data management (MDM) and information governance in the ITL Data and Analytics group within Gartner Research. Mr. O'Kane provides expertise and advice to Gartner's clients and staff in regard to information governance and master data management program management, master data management vendors and technologies, master data management implementation styles, and master data management's role within an overall enterprise information management (EIM) strategy.

Areas of Coverage

Data Management & Integration
Business Intelligence
Customer Relationship Management

Bill O'Kane's Recent Gartner Activity

Latest Research

Market Guide for MDM External Service Providers
20-Mar-2017
MDM Is Critical to CRM and Customer Experience
15-Mar-2017
Critical Capabilities for Master Data Management Solutions
21-Feb-2017

Background

Previous Experience

At Barclays Capital, Mr. O'Kane created and evangelized an EIM strategy and roadmap, with an initial emphasis on data quality, for the firm's reference data domains. In addition, he managed the U.S. Data Quality team in the Global Reference Data group within Operations. Prior to Barclays, Mr. O'Kane architected and managed several successful master data management and information governance programs in the financial services and healthcare industries. Mr. O'Kane was instrumental in formulating the data architecture for one of the earliest master data management (MDM) implementations, at a large U.S.-based multiline financial services company, and subsequently managed several more information governance and master data management implementations over the following decade.

Professional Background

Barclays Capital, Vice President - U.S. Data Quality, 1 year
Baseline Consulting Group, Senior Consultant, 1 year
CA Technologies, Senior Director - Global Business Solutions, 1 year

Industry Awards/Accolades

Siperian Masters Award for MDM Implementation at Merrill Lynch, October 2008

Education

B.S., Mathematics, with minors in Computer Science, Operation Research and Economics, Sacred Heart University, Fairfield, Connecticut (magna cum laude)
PMP-certified Project Manager, currently certified until 2020

Languages

English

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15 June 2017
IoT Technology Disruptions: A Gartner Trend Insight Report IoT's rapidly evolving technologies have ushered in innovative disruptions at a breakneck pace. This report highlights Gartner research that covers these IoT technical disruptions in five key areas: security, artificial intelligence, data and analytics, communications, and endpoint technology.
31 May 2017
Digital Trust — Redefining Trust for the Digital Era: A Gartner Trend Insight Report Trust underpins every interaction, but traditional trust models do not scale to the scope, spontaneity and agency required in digital business. Digital trust emerges to establish and manage trust in the myriad digital interactions and relationships between businesses, individuals and things.

26 Jun 2017
Building the Business Case for Artificial Intelligence in Application Management Services EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 Major gains in cost-effectiveness and service quality are promised through the use of artificial intelligence, virtual agents, or deep learning technologies in contracts for application management. We review the offerings available and discuss investments needed, payback periods and benefits achievable.
27 Jun 2017
Redefining ITAM for the Digital Age EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 The role of IT asset management (ITAM), how it is defined and even the definition of an IT asset are changing in response to the challenges IT organizations are facing in the digital world. IT/OT integration, cloud, SaaS and IoT all challenge the traditional approach to ITAM.