Analyst Profile

Mentor Cana

Mentor Cana

VP Analyst

7 years at Gartner ,  22 years industry experience

Roles and Responsibilities

Mentor Cana, Ph.D., is a Research Vice President with Gartner's CIO Research Group, focusing on communications service providers (CSPs). He is an Agenda Manager for the CSP Industry Research team, focusing on CSPs' digital delivery platforms. His research covers the emergent and changing role of telecom CIOs and IT strategy leaders, their IT strategy, and the evolving and changing nature of IT in telcos as they transform from traditional to digital telcos. Dr. Cana advises CSP CIOs about the forward looking scenario planning, how to create value in the future, digital business transformation, participation in the broader digital ecosystems, culture change, role development, technology strategy, IT workforce/skills realignment, how to implement bimodal and DevOps, CSPs' engagement with OTTs, the role of IT as a revenue enabler, IT applications and architecture, infrastructure strategy, SOA, and open APIs and open platform strategies.

Areas of Coverage

  • Networking & Communications Services


Previous Experience

Furthermore, his Ph.D. in Information Science has enabled him to fuse industry experience and academic knowledge, and explore the digital transformation from a sociotechnological co-constructionist perspective, combining technological and nontechnological (social, organizational) dynamics. Dr. Cana has more than 20 years of experience as a technology- and business-focused IT professional, with an affinity for strategic business consulting in telecommunications and information systems. Prior to Gartner, Dr. Cana worked as a system and business analyst, architect, consultant and industry-focused technology professional within the telecommunications sector.

Professional Background

AT&T/Consultant, System Architect, System Analyst, 3 years
Microsoft, Sr. Technology Solutions Professional, 6 years
Telcordia (formerly Bellcore)/Consultant, Systems Eng., Business Analyst, Consultant, 3 years


B.S., Electrical Engineering, State University of New York at New Paltz, New Paltz, New York
M.S., EE/Telecommunication Engineering, Stevens Institute of Technology, Hoboken, New Jersey
Ph.D., Information Science, Rutgers University, New Brunswick, New Jersey



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