Analyst Profile

Jenny Sussin

Jenny Sussin

Managing Vice President

7 years at Gartner ,  8 years industry experience
Stamford, CT USA


Roles and Responsibilities

Jenny Sussin is the Managing Vice President for Sales and Customer Experience research within the IT leaders organization.

Areas of Coverage

  • Customer Relationship Management

Background

Previous Experience

Prior to becoming the MVP, Ms. Sussin was a Research Vice President at Gartner covering customer experience, social CRM, and the next generation of customers. Prior to joining Gartner, she worked for IBM where she was directly responsible for managing the concept, development and execution of social media strategy for IBM's largest customer event.

Professional Background

IBM, Social Business Lead - Information On Demand Conference, 2 years

Education

B.A., Communications/PR, Marist College

Languages

English

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