Analyst Profile

Gyanee Dewnarain

VP Analyst

7 years at Gartner , 13 years industry experience
United Kingdom

Roles and Responsibilities

Gyanee Dewnarain is a Research VP covering communications-enabled digital business. In particular, Ms. Dewnarain focuses on the digital transformation of technology and service providers, the digital business model innovation and monetization strategies (with a focus on the platform business model), the disruptive trends in the enterprise market such as cPaaS, workstream collaboration, chatbots, VPAs and AI, the impact of the web giants such as Amazon, Google and Facebook and other OTT players on the enterprise market, and the trends around microservices, API integration and API business models.

Areas of Coverage

Networking & Communications Services

Gyanee Dewnarain's Recent Gartner Activity

Latest Research

Forecast Analysis: Unified Communications, Worldwide, 3Q18 Update
12-Oct-2018
Forecast: Unified Communications, Worldwide, 2015-2022, 3Q18
28-Sep-2018
Vendor Rating: BT Group
27-Sep-2018

Background

Previous Experience

Prior to joining Gartner, Ms. Dewnarain was Marketing Director for LiMo Foundation (later Tizen), a CSP-led consortium. As part of her role in LiMo, Ms. Dewnarain investigated alternative service strategies for Tier 1 operators and equally engaged in developer marketing. Earlier, she worked as product marketing manager for Carrier IQ, which provides business intelligence solutions to CSPs. Before her role in Carrier IQ, Ms. Dewnarain worked as field marketing manager for the smart card manufacturer Gemalto, where she was responsible for introducing SIM-based solutions, such as mobile TV, contactless payment and contactless ticketing to CSPs in North Europe. Ms. Dewnarain started her career as a telecom engineer in Alcatel, where she helped design services for emerging markets.

Professional Background

Alcatel-Lucent (Nokia), Telecom Engineer, 1 year
Gemalto, Field Marketing Manager, 3 years
Tizen (Intel Corp.), Marketing Director, 3 years

Industry Awards/Accolades

Recipient of the prestigious Chevening Scholarship
Winner of the Alcatel-ITU youth initiative

Education

M.Sc., Telecommunications (with distinction), UCL

Languages

English
French

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16 October 2018
Top Strategic Predictions for 2019 and Beyond: Practicality Exists Within Instability Technology-based change is happening continuously, and most organizations struggle to see the change in advance. Continuous change can begin to seem like chaos. CIOs in end-user organizations must learn to find practical approaches within the chaos.
15 October 2018
Top 10 Strategic Technology Trends for 2019 Strategic technology trends have the potential to drive significant disruption and deliver significant opportunity. Enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities, counter threats and create competitive advantage.

22 Oct 2018
How to Rollout Microsoft Teams in an Enterprise EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Most Office 365 customers increasingly consider Microsoft Teams a must-have. For IT, this presents both a rare opportunity and a challenge. They're tasked with deploying Microsoft Teams, a new innovative collaboration product, across the enterprise. A deployment on this scale may not have been seen since Outlook arrived. Yet, IT professionals now scramble to find the best way to successfully roll out Microsoft Teams and sustain it. Join this webinar for recommendations on how to successfully deploy Microsoft Teams across your organization.
22 Oct 2018
Digital Business KPIs: Identifying and Then Measuring Value EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 Digital KPIs need to focus on specific business outcomes. Metrics should influence a change in behavior and support better decision making related to priorities and investments. Gartner has developed a construct for digital KPIs and has several examples across multiple industries. In this digital business webinar, we will share this construct for using digital business KPIs to identify measure value.

Analyst Profile

Gyanee Dewnarain

VP Analyst

Roles and Responsibilities

Areas of Coverage

Gyanee Dewnarain's Recent Gartner Activity

Latest Research

Background

Previous Experience

Professional Background

Industry Awards/Accolades

Education

Languages

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