Analyst Profile

Douglas Toombs

Douglas Toombs

VP Analyst

6 years at Gartner ,  26 years industry experience
Arlington, VA USA

Roles and Responsibilities

Douglas Toombs is a Research Vice President in Gartner for Technical Professionals (GTP), providing deep insights into the hosting and cloud infrastructure-as-a-service markets. Areas of focus include cloud computing adoption trends, technology, platforms, service providers and managed services. He brings more than 20 years of hands-on IT experience to his role at Gartner and a decade's worth of experience in the hosting and managed services industry - designing and delivering new solutions for customers, as well as managing clients' transitions into hosted services.

Areas of Coverage

  • Outsourcing & IT Services
  • Networking & Communications Services


Previous Experience

Before moving into the role of industry analyst, Mr. Toombs spent 10 years in the service provider market, helping to architect and deliver hosting and managed services solutions that were widely deployed around the globe. Based on this firsthand experience, he brings to Gartner a deep understanding of the service provider market and how organizations can successfully leverage third-party managed services.

Professional Background

451 Research, Research Manager, 2 years
PSINet, Principal Microsoft Architect, 2 years
Sun Microsystems, Principal Engineer, 8 years

Industry Awards/Accolades

Contributing Editor, Windows IT Pro Magazine
ITIL 3.0 Foundation Certification
National bronze award, American Society of Business Publications Editors
US Patent #US 8,601,155 B2 - Telemetry Stream Performance Analysis and Optimization


B.S., Business Information Systems, Messiah College, Grantham, Pennsylvania



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