Analyst Profile

Ruby Jivan

Ruby Jivan

Managing Vice President

6 years at Gartner ,  22 years industry experience

Roles and Responsibilities

Ruby Jivan is a Managing Vice President in Gartner Research and Advisory Services. Ms. Jivan manages a global team of analysts who focus on publishing research and advising Gartner clients on best practices and market trends and their impacts on IT applications and business process services sourcing.

Areas of Coverage

  • Outsourcing & IT Services


Previous Experience

Ms. Jivan worked in the oil and gas industry for more than 25 years. During the past 15 years, she worked in various capacities in managing both IT and procurement services, which included application development and support, strategic sourcing, and procurement operations management. Ms. Jivan has led large IT and procurement outsourcing teams, managing the end-to-end services from strategy development through RFP to supplier selection, transition and vendor management.

Professional Background

BP, Director, Outsource Services and Operations (IT and Procurement Services), 23 years
Weatherford International, Director, Business Process Optimization & Global Procurement, 2 years


B.Sc., Electrical Engineering, Illinois Institute of Technology


Indian - Hindi
Indian - Urdu

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