Analyst Profile

Tom Eagle

Tom Eagle

Research Director

5 years at Gartner ,  30 years industry experience
TX USA


Roles and Responsibilities

Tom Eagle is a Research Director with the Gartner Technology and Service Provider group, helping both user and vendor clients make better strategic decisions for meeting solutions. He focuses on videoconferencing within the new digital workplace, whether that's premises-based video systems or cloud-based video-as-a-service platforms. His research also includes managed services for videoconferencing and unified communications.

Areas of Coverage

  • Networking & Communications Services
  • Networking & Communications Equipment
  • Outsourcing & IT Services

Background

Previous Experience

Mr. Eagle's career spans extensive experience within the communications outsourcing and IT services industry, with roles at EDS and Nortel's Professional Services business unit. He also held management positions in Texas Instruments' software division for business software application development.

Professional Background

EDS, Sales and Marketing Support, 5 years
Nortel, Sr. Manager/Director of Marketing, 5 years
Texas Instruments, Marketing Manager, 4 years

Education

B.A., SMU (Departmental Distinction, University Scholars Program)
M.A., Rice University (Academic Scholarship)

Languages

English