Analyst Profile

Tom Eagle

Research Director

5 years at Gartner , 30 years industry experience
TX USA

Roles and Responsibilities

Tom Eagle is a Research Director with the Gartner Technology and Service Provider group, helping both user and vendor clients make better strategic decisions for meeting solutions. He focuses on videoconferencing within the new digital workplace, whether that's premises-based video systems or cloud-based video-as-a-service platforms. His research also includes managed services for videoconferencing and unified communications.

Areas of Coverage

Networking & Communications Services
Networking & Communications Equipment
Outsourcing & IT Services

Tom Eagle's Recent Gartner Activity

Latest Research

Critical Capabilities for Meeting Solutions
12-Oct-2017
Forecast: Audioconferencing, Worldwide, 2016-2022
10-Oct-2017
Forecast Analysis: Unified Communications, Worldwide, 3Q17 Update
10-Oct-2017

Background

Previous Experience

Mr. Eagle's career spans extensive experience within the communications outsourcing and IT services industry, with roles at EDS and Nortel's Professional Services business unit. He also held management positions in Texas Instruments' software division for business software application development.

Professional Background

EDS, Sales and Marketing Support, 5 years
Nortel, Sr. Manager/Director of Marketing, 5 years
Texas Instruments, Marketing Manager, 4 years

Education

B.A., SMU (Departmental Distinction, University Scholars Program)
M.A., Rice University (Academic Scholarship)

Languages

English

Become a Client

Call us now at:

+1-800-213-4848 Or

Free Research

Discover what 12,000
CIOs and Senior IT leaders
already know.

Free Access

3 October 2017
Top 10 Strategic Technology Trends for 2018 The intelligent digital mesh is a foundation for future digital business and its ecosystems. To create competitive advantage, enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities that their organizations can exploit.
29 September 2017
Maverick* Insights Drive Creative Destruction of Business as Usual: A Gartner Trend Insight Report Digitalization's pace and scale subverts conventional business thinking with constant "creative destruction." Faced with such turmoil, IT and business leaders must think and act in unconventional ways for their organizations to thrive. (Maverick research exposes unconventional thinking and advice.)

24 Oct 2017
Monetizing Public Cloud Opportunities in China, Russia and India EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 All IT markets are directly or indirectly disrupted by Cloud Services. Gartner predicts that through 2020 the Cloud shift will grow to $216 Billion. The magnitude of the cloud shift varies by market segment and geographic region. With this shift, incumbent infrastructure providers are exploring ways to defend their traditional business model. In this session, we'll provide Business Unit leaders at IT providers guidance on how they can benefit from the cloud shift in emerging markets.
25 Oct 2017
Drive Employee Adoption of New Supply Chain Technology EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 Supply chain technology is changing rapidly as supply chains grow more complex and digital. Supply chain leaders often overestimate their ability to implement change. What actually drives SC employees to adapt to change is different from what SC leaders perceive leads to adoption. However, change management activities are not given the level of priority needed to gain employees' true commitment. Get the insights you need to manage change and to engage your employees in SC technology transformations.