Analyst Profile

Megan Bain

Megan Bain

Principal Research Analyst

18 years at Gartner ,  24 years industry experience
Hornsby, Australia


Roles and Responsibilities

Megan Bain is a Principal Research Analyst in the Storage and Networks space, responsible for the content additions to the IDEAS online research tools, Technology Planner and Competitive Profiles. She leads a team of Analysts and oversees the daily research activities for the Storage, Networks and Service modules. Ms. Bain oversees a dedicated team of Research Analysts responsible for collecting and maintaining a comprehensive database of general-purpose arrays, solid-state arrays/flash arrays, tape hardware and related software offerings, as well as Ethernet switches, converged switches and SAN switches. Data includes support service pricing, total-cost-of-ownership modeling and discounting details. Ms. Bain liaises with clients and manufacturers globally and ensures timely responses to all clients via the online support forms within the Technology Planner and Competitive Profiles offerings.

Areas of Coverage

  • Servers & Storage - Comparative Hardware

Megan Bain's Recent Gartner Activity

Latest Research


Background

Previous Experience

In her previous work, Ms. Bain had the following responsibilities: Providing user support/resolution for all hardware and software systems Ensuring optimum availability of all systems, stand-alone and networked Remote site communications, e.g., state offices Novell Network support and administration Maintaining systems integrity and security The scheduling and processing of all daily and period-end transactions, reports and controls on Unix Ensure the timeliness of all system updates and report distribution Provide first point of call for POS help desk on a day-to-day operational basis (24x7 roster)

Professional Background

Hoover Australia, Data Control Clerk/Operations/System Support, 4 years
Suzanne Grae Corporation, Help Desk/PC Support, 4 years

Education

Higher School Certificate (HSC) - Oakhill College

Languages

English