Sr Principal Analyst
13 years at Gartner
24 years industry experience
Roles and Responsibilities
Jim Burton is a member of the Interactive Research Group in the Gartner for Technical Professionals (GTP) research organization. Mr. Burton has a deep background in servers and other forms of computing infrastructure. He specializes in data center infrastructure with a specialty in computing infrastructure, such as servers, integrated systems and hyperconverged integrated systems. He works on tools such as Gartner Competitive Profiles, Gartner Technology Planner and Gartner Cloud Decisions. Most of the work on the tools is performed in Australia and he is the only U.S. employee in the Interactive Research Groups. As a result, he handles many of the inquiries and questions that come in from North and South America, plus Europe, Africa and the Middle East.
Jim Burton's Recent Gartner Activity
A Guidance Framework for Implementing a CMDB
2019 Planning Guide for Infrastructure and Operations
5 Steps to Take Before Selecting an ITSM Toolkit
Previously, Mr. Burton was a Senior Director Analyst covering IT service management (ITSM). He has ten years of experience in the implantable medical device industry and 25 years of experience in the technology industry, primarily with Hewlett Packard Enterprise. Other than data center, his skills include mechanical design, hardware engineering, metallurgy, biomedical engineering, product management, marketing, high performance computing (HPC), and manufacturing engineering. He came to Gartner through the Ideas International acquisition in June 2012.
CompeteNet, Senior Server Competitive Analyst, 3 years
Hewlett-Packard, Competitive Analyst - UNIX Systems Division, 16 years
Ideas International, Inc., VP and Senior Analyst, 6 years
Tru64 Unix Sales Support Resource of the Year (2000, Hewlett-Packard)
B.E., Biomedical Engineering and Materials Science & Engineering, Vanderbilt University