Analyst Profile

Tomas Nielsen

Research Director

5 years at Gartner , 24 years industry experience
Denmark

Roles and Responsibilities

Tomas Nielsen is a Research Director in Gartner's Office of the CIO Research team. Mr. Nielsen helps Gartner clients turn ideas, visions and objectives into actionable strategies. Specifically, Mr. Nielsen focuses on turning business ideas, IT visions and organizational objectives into actionable digital business transformation strategies, IT strategies and organizational design. Consequently, Mr. Nielsen's research focuses on digital business leadership, and transformation and IT strategy. Furthermore, he is the Gartner Key Initiative Lead for IT Organizational Design. He is also part of the CIO Survey team, working extensively with the CIO Survey and the results from the survey.

Areas of Coverage

IT Management

Tomas Nielsen's Recent Gartner Activity

Latest Research

What CIOs Should Do About Strategic Chief Digital Officers
30-May-2018
2018 CIO Agenda: Global Perspectives on the New Job of the CIO
12-Mar-2018
2018 CIO Agenda: CIOs in Turkey Are Well-Positioned but Must Deliver
09-Mar-2018

On-Demand & Upcoming Webinars

Progress Digital Business Transformation to Design and Delivery
26 July 2018

Background

Previous Experience

Mr. Nielsen has worked both as an IT vendor, responsible for large-scale IT initiatives, and as an IT Management Consultant on a wide range of IT initiatives, ranging from IT strategy and IT transformation to outsourcing/offshoring and IT operations, recently mainly within the financial and public sector.

Professional Background

American Management Systems (Now Part of CGI), Systems Analyst, 2 years
Capgemini, Principal Consultant, 10 years
PA Consulting Group, Managing Consultant, 8 years

Education

B.Sc., Business Administration and Economics, StorstreomsHandelshoejskoleCenter, SHC (affiliated with Copenhagen Business School), Denmark
Graduate Diploma in Business Administration and Organizational Behaviour, Copenhagen Business School, Denmark
M.B.A./M.B.I., Master of Business Administration/Master of Business Informatics, Rotterdam School of Management, Netherlands

Languages

Danish
English
German
Norwegian
Swedish

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25 June 2018
Closing the Digital Talent Gap at Midsize Enterprises Midsize enterprises face big challenges to secure talent for digital business transformation. CIOs at MSEs must build an attractive culture, create a long-term workforce development plan, broaden talent search and capitalize on a distinctive employer brand to win the race for digital workers.
30 May 2018
Creating a Sustainable Strategy for Sourcing at Midsize Enterprises CIOs of midsize enterprises lack dedicated sourcing, procurement and relationship management resources. To remedy this, they must implement a pragmatic sourcing strategy that aligns with business goals, achieves the desired outcome of decisions, and leads to an understanding of the marketplace.

23 Jul 2018
Panel Discussion: Emerging Trends in Customer Service & Support Technology EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Due to the increasing complexity of consumer interactions, customer service organizations need a complex set of applications to support customer engagement across a growing mix of agent-assisted and self-service channels. In this unique panel discussion style webinar, Principal Executive Advisor Pete Slease will moderate a conversation with Gartner Research Directors Jim Davies and Nadine LeBlanc on emerging trends in customer service and support technology. Our aim is to help you navigate the waters of customer service applications in order to select the best technologies and vendors to meet your customers' needs. During this session, you can also ask the panelists your questions on this topic.
23 Jul 2018
Build and Deploy Business Models and Strategy EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 Business models and strategy are mutually complementary, essential tools for navigating the landscape of digital business. Yet many enterprises have weak or nonexistent strategy and very few have documented their business models. This webinar addresses the respective structures and roles of business models and strategy. You will receive insights into how CIOs and IT leaders can build and deploy business models and strategy to chart a path to the enterprise's digital destination.