6 years at Gartner
5 years industry experience
Roles and Responsibilities
Adnan Zijadic is a Principal Analyst at Gartner, where Mr. Zijadic is a part of the Customer Applications team. His research focuses on CRM software contracts, licensing and pricing strategies, in addition to negotiating CRM software proposals mainly in the SaaS deployment model. As part of the Sales CRM team, he has expanded to cover sales force automation technologies, specifically Microsoft Dynamics 365 for CRM Sales, as well as data intelligence solutions for sales.
Areas of Coverage
- Customer Relationship Management
Adnan Zijadic's Recent Gartner Activity
Vendor Rating: Microsoft
Sales Technology Primer for 2019
Critical Capabilities for Sales Performance Management
Panel Discussion: Top Emerging Trends in Sales Technology
03 October 2018
On-Demand & Upcoming Webinars
In his previous role at Gartner, Mr. Zijadic was a Research Content Specialist for the Enterprise Software Applications team. His responsibilities included assisting with operations and developing relationships with analysts and clients to facilitate the fulfillment of complex CRM inquiry and contract reviews. Prior to joining Gartner, he was a Relationship Banker at J.P. Morgan Chase, where he managed mid- and high-net-worth clients through various sales channels, leveraging business partners for upselling and cross-selling new opportunities, in addition to creating and negotiating client contracts to drive revenue growth.
JP Morgan Chase & Co., Relationship Banker, 3 years
B.A., Economics, Subconcentration in Mathematics, Hunter College