Analyst Profile

Adnan Zijadic

Adnan Zijadic

Principal Analyst

5 years at Gartner ,  4 years industry experience
Stamford, CT USA


Roles and Responsibilities

Adnan Zijadic is a Principal Analyst at Gartner, where Mr. Zijadic is a part of the Customer Applications team. His research focuses on CRM software contracts, licensing and pricing strategies, in addition to negotiating CRM software proposals mainly in the SaaS deployment model. As part of the Sales CRM team, he has expanded to cover sales force automation technologies, specifically Microsoft Dynamics 365 for CRM Sales, as well as data intelligence solutions for sales.

Areas of Coverage

  • Customer Relationship Management

Background

Previous Experience

In his previous role at Gartner, Mr. Zijadic was a Research Content Specialist for the Enterprise Software Applications team. His responsibilities included assisting with operations and developing relationships with analysts and clients to facilitate the fulfillment of complex CRM inquiry and contract reviews. Prior to joining Gartner, he was a Relationship Banker at J.P. Morgan Chase, where he managed mid- and high-net-worth clients through various sales channels, leveraging business partners for upselling and cross-selling new opportunities, in addition to creating and negotiating client contracts to drive revenue growth.

Professional Background

JP Morgan Chase & Co., Relationship Banker, 3 years

Education

B.A., Economics, Subconcentration in Mathematics, Hunter College

Languages


Bosnian
English
Serbo-Croatian

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