Analyst Profile

Keith Guttridge

Research Director

5 years at Gartner , 22 years industry experience
United Kingdom

Roles and Responsibilities

Keith Guttridge is a Research Director in the Application Architecture, Infrastructure and Integration group. Mr. Guttridge's focus for integration technologies is on-premises ESB suites, message-oriented middleware (MOM) and integration platform as a service (iPaaS) for integrating packaged applications such as CRM, ERP and SaaS, as well as custom applications such as web and mobile. From an architecture perspective, he focuses on MASA, SOA and EDA. He also covers organizational issues for integration, including integration competency centers (ICCs), integration strategy groups (ISGs) and centers of excellence (COEs).

Areas of Coverage

Application Development & Integration

Keith Guttridge's Recent Gartner Activity

Latest Research

Market Guide for Application Integration Platforms
27-Jun-2018
Salesforce Acquires MuleSoft in the Race to Cloud Leadership
26-Apr-2018
Magic Quadrant for Enterprise Integration Platform as a Service
18-Apr-2018

On-Demand & Upcoming Webinars

Create a Roadmap to Architect a Digital Business Technology Platform
26 June 2018

Background

Previous Experience

While at Visa Europe, Mr. Guttridge was responsible for the middleware technology strategy and roadmap. He also worked as an integration architect on a large number of high-volume, card processing systems. Prior to that, he worked at IBM, initially as a developer on IBM integration products and finally as a consultant for the full IBM integration suite.

Professional Background

IBM , Middleware Consultant, 4 years
IBM, Middleware Product Developer, 5 years
Visa Europe, Middleware Architect, 9 years

Education

B.Sc., Computer Science, University of Hull
P.G.Dip., Software Engineering, Oxford University

Languages

English

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25 June 2018
Closing the Digital Talent Gap at Midsize Enterprises Midsize enterprises face big challenges to secure talent for digital business transformation. CIOs at MSEs must build an attractive culture, create a long-term workforce development plan, broaden talent search and capitalize on a distinctive employer brand to win the race for digital workers.
30 May 2018
Creating a Sustainable Strategy for Sourcing at Midsize Enterprises CIOs of midsize enterprises lack dedicated sourcing, procurement and relationship management resources. To remedy this, they must implement a pragmatic sourcing strategy that aligns with business goals, achieves the desired outcome of decisions, and leads to an understanding of the marketplace.

23 Jul 2018
Panel Discussion: Emerging Trends in Customer Service & Support Technology EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Due to the increasing complexity of consumer interactions, customer service organizations need a complex set of applications to support customer engagement across a growing mix of agent-assisted and self-service channels. In this unique panel discussion style webinar, Principal Executive Advisor Pete Slease will moderate a conversation with Gartner Research Directors Jim Davies and Nadine LeBlanc on emerging trends in customer service and support technology. Our aim is to help you navigate the waters of customer service applications in order to select the best technologies and vendors to meet your customers' needs. During this session, you can also ask the panelists your questions on this topic.
23 Jul 2018
Build and Deploy Business Models and Strategy EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 Business models and strategy are mutually complementary, essential tools for navigating the landscape of digital business. Yet many enterprises have weak or nonexistent strategy and very few have documented their business models. This webinar addresses the respective structures and roles of business models and strategy. You will receive insights into how CIOs and IT leaders can build and deploy business models and strategy to chart a path to the enterprise's digital destination.