Analyst Profile

Adrian Leow

Research Director

5 years at Gartner , 18 years industry experience
Hong Kong

Roles and Responsibilities

Adrian Leow is a Research Director in the App Design and Development group. Mr. Leow is also the co-author of the Magic Quadrant for Mobile App Development Platforms (MADP) with expertise in the domains of mobile application development, enterprise mobility and digital strategies. He also covers blockchain technologies in the enterprise to help clients separate reality from the hype about adoption and usage of this emerging technology.

Areas of Coverage

Application Development & Integration

Adrian Leow's Recent Gartner Activity

Latest Research

Magic Quadrant for Mobile App Development Platforms
17-Jul-2018
Toolkit: Web and Mobile App Analytics — Supporting Data
13-Jul-2018
Market Guide for Web and Mobile App Analytics
13-Jul-2018

Background

Previous Experience

Mr. Leow has a background in the technology and finance industries, with roles in leadership, project implementation and product development. He has led implementation teams at large multinationals, such as Cisco and KPMG. Prior to Gartner, Mr. Leow was a Product Manager focused on mobile technologies and internet banking products for clients that included Tier 1 banks, large retailers and system integrators in Asia/Pacific and the U.K. He has worked closely with UX design teams and developers, being an enthusiast for agile methodologies, while also having spent time as Founder and Director of his own technology startup and using his experience to work with other startups in the technology industry.

Professional Background

Cisco, Senior Business Analyst, 4 years
KPMG, Senior Analyst, 3 years
Sandstone Technology, Product Manager- Mobile & Internet Banking, 5 years

Education

Bachelor of Commerce, majors in Accounting and Finance, University of Sydney
Certified Scrum Product Owner (Member of Agile Scrum Alliance)
Certified ScrumMaster (Member of Agile Scrum Alliance)
CompTIA A+ Certification - Hardware and Operating System Fundamentals
CompTIA Network+ Certification
Diploma of Network Engineering
Microsoft Certified Systems Administrator (MCSA)

Languages

English

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25 June 2018
Closing the Digital Talent Gap at Midsize Enterprises Midsize enterprises face big challenges to secure talent for digital business transformation. CIOs at MSEs must build an attractive culture, create a long-term workforce development plan, broaden talent search and capitalize on a distinctive employer brand to win the race for digital workers.
30 May 2018
Creating a Sustainable Strategy for Sourcing at Midsize Enterprises CIOs of midsize enterprises lack dedicated sourcing, procurement and relationship management resources. To remedy this, they must implement a pragmatic sourcing strategy that aligns with business goals, achieves the desired outcome of decisions, and leads to an understanding of the marketplace.

23 Jul 2018
Panel Discussion: Emerging Trends in Customer Service & Support Technology EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Due to the increasing complexity of consumer interactions, customer service organizations need a complex set of applications to support customer engagement across a growing mix of agent-assisted and self-service channels. In this unique panel discussion style webinar, Principal Executive Advisor Pete Slease will moderate a conversation with Gartner Research Directors Jim Davies and Nadine LeBlanc on emerging trends in customer service and support technology. Our aim is to help you navigate the waters of customer service applications in order to select the best technologies and vendors to meet your customers' needs. During this session, you can also ask the panelists your questions on this topic.
23 Jul 2018
Build and Deploy Business Models and Strategy EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 Business models and strategy are mutually complementary, essential tools for navigating the landscape of digital business. Yet many enterprises have weak or nonexistent strategy and very few have documented their business models. This webinar addresses the respective structures and roles of business models and strategy. You will receive insights into how CIOs and IT leaders can build and deploy business models and strategy to chart a path to the enterprise's digital destination.