Analyst Profile
Brian Manusama
Former Sr Director Analyst
Gartner associate until 9/2021
,
22 years industry experience
Roles and Responsibilities
-
Leading Through COVID-19: Panel Discussion - Staying Focused on Your Customers in Today's World
15 April 2020
On-Demand & Upcoming Webinars
Background
Professional Background
ABN AMRO Bank, Vice President Customer Service and Support, 5 years
Atos (Origin), Vice President CRM and BI, 8 years
Serial Enterpreneur of several CRM Startups, CEO, 6 years
Industry Awards/Accolades
Contact Center Manager of the Year, 1995 ABN AMRO Bank, the Netherlands
Winner of the Contact Center Award of the Year with P-Direkt, 2012, for Innovation
Languages
Dutch
English
German
