Analyst Profile

Marc Kerremans

Marc Kerremans

VP Analyst

7 years at Gartner ,  31 years industry experience

Roles and Responsibilities

Marc Kerremans works as a Research Director in Gartner Research, specializing in business process management (BPM) as a management discipline and source of technological innovation. Mr. Kerremans researches BPM technology providers, BPM technology futures, the role of business models and user best practices (including the organizational impact of BPM). He recently started new research areas on process mining and business operating models and systems, introducing the concept of a 'digital twin of an organization (DTO).'


Previous Experience

Before this position, Mr. Kerremans worked as an independent Market Analyst/Management Consultant in different industries covering areas such as BPM, performance management, organizational transformation and strategic orientation. Services have been delivered to large international organizations (Capgemini, Getronics, Deloitte, Shell, ING, the European Commission, DSM, RJR Tobacco, Belgacom and Trespa) as well as to IT vendor companies (VisionWaves, AuraPortal, Everest, IBM, Oracle, IDS Sheer, Appian and EMC) in business-related areas and IT areas. Prior to these independent activities, he worked for three years at Gartner as a Research Director in Gartner Research, specializing in BPM as a management discipline and source of technological innovation. Before this position, he worked as an independent consultant for Getronics and Hessenatie Logistics (a logistics services provider), where he initiated and implemented BPM initiatives in different industries (government, insurance, tax and legal, utilities, FMCG and transportation). Before these independent activities, he worked for Soft Cell (a European ERP vendor), where he conceptualized and architected a procurement application based on BPM technology that can be regarded as one of the first commercially available leading-edge BPM applications. Prior to entering the IT sector, he held several business-oriented managerial positions (CIO, Assistant COO and Assistant CFO) in diverse industries.

Professional Background

Marker Consulting, Owner/Managing Director, 15 years
Soft Cell, Business Solutions Strategist, 10 years
Spruyt Plastics, CFO, 3 years

Industry Awards/Accolades

PMP (Project Management Institute)


B.S., Sociology, UFSIA Antwerp
Currently Ph.D. student, BPM, Catholic University of Leuven
M.S., Advanced Statistics - Postgraduate, University of Edinburgh/University of Antwerp
M.S., Business Administration, UFSIA Antwerp
M.S., Doctorandus Applied Economics, University of Antwerp



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