Analyst Profile
Joanne Spencer
VP Analyst
8 years at Gartner, 19 years industry experience
Location: United Kingdom | Language(s): English, French
Roles and Responsibilities
Joanne Spencer is a Senior Director, Analyst in IT Vendor Management, helping clients develop and mature their vendor management discipline and organizations. Ms. Spencer specializes in vendor performance, vendor risk and relationship management, taking organizations through the creation of a vendor management framework to get the most out of their vendors.
Background
Previous Experience
Previous to joining Gartner, Ms. Spencer developed a center of excellence for supplier relationship management and implemented a supplier relationship management framework for strategic IT suppliers.
Professional Background
- Aviva, Supplier Relationship Manager, 11 years
- Structure-Flex, Assistant Commercial Manager, 3 years
Education
- B.A., with honors, French and Management Studies, University of Reading
- European Master in Business Sciences, Ecole Superieur de Commerce, Clermont-Ferrand
- Member of Chartered Institute of Purchasing and Supply (MCIPS)
- Neuro Linguistic Programming
- Prince 2 Foundation
- Professional Diploma in Marketing (ACIM), Chartered Institute of Marketing
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