Analyst Profile
Joanne Spencer
Sr Director, Analyst
3 years at Gartner
,
13 years industry experience
United Kingdom
Roles and Responsibilities
Joanne Spencer is a Research Director in IT Vendor Management, helping clients develop and mature their vendor management discipline and organizations. She specializes in vendor performance management and vendor relationship management, taking organizations through the creation of a vendor management framework to get the most out of their vendors.
Areas of Coverage
- IT Asset Management
Joanne Spencer's Recent Gartner Activity
Latest Research
Background
Previous Experience
Previous to joining Gartner, she developed a center of excellence for supplier relationship management and implemented a supplier relationship management framework for strategic IT suppliers.
Professional Background
Aviva, Supplier Relationship Manager, 11 years
Structure-Flex, Assistant Commercial Manager, 3 years
Education
B.A., with honors, French and Management Studies, University of Reading
European Master in Business Sciences, Ecole Superieur de Commerce, Clermont-Ferrand
Member of Chartered Institute of Purchasing and Supply (MCIPS)
Neuro Linguistic Programming
Prince 2 Foundation
Professional Diploma in Marketing (ACIM), Chartered Institute of Marketing
Languages
English
French
