Analyst Profile

Neil Barton

Neil Barton

VP Analyst

3 years at Gartner ,  34 years industry experience
United Kingdom

Roles and Responsibilities

Neil Barton is a Vice President in Gartner's Technology and Service Providers team. He covers the Custom Application Development and Maintenance services market, with a focus on lean, agile, DevOps, nearshoring, and intelligent automation. His research is primarily designed for CEO/General Managers of IT service providers. It is also used by the Product Management and Product Marketing teams at IT service providers. The buyers of custom application development services also use his research: for example Application Managers and IT Sourcing/Procurement teams. His research covers the future of application development, the evolution of the market for custom development services, business outcome contracts, costing pricing and chargeback strategies, business case modelling, and market positioning. Based in the U.K., Mr. Barton has worked across Europe and the U.S. and has successfully delivered projects in industries such as manufacturing, telecommunications, government, transportation and financial services.

Areas of Coverage

  • Outsourcing & IT Services


Previous Experience

Mr. Barton brings over 30 years of IT industry experience. Before working at Gartner, Mr. Barton held a range of senior positions in IT service providers both large and small, responsible for selling and delivering consulting, application development, and IT outsourcing.

Professional Background

Compass, Director of Consulting Services, 7 years
HP Enterprise Services, Rapid Pricing Manager, 10 years
Sema Group, Project Manager, 7 years

Industry Awards/Accolades

Mr. Barton was a member of the COBIT 4 working group, and is a popular speaker at academic conferences on IT evaluation and performance management.


B.A. (Hons), English and Philosophy, University of York, U.K.



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