Analyst Profile

Amresh Nandan

Amresh Nandan

Research Director

3 years at Gartner ,  19 years industry experience

Roles and Responsibilities

Amresh Nandan, Ph.D., is a Research Director in Gartner's Communications Service Provider organization. Dr. Nandan specializes in research for CSP technology strategy and processes for simplification and modernization. His coverage includes areas such as technology strategy for CSPs, modernization of CSP infrastructure management (with NFV/SDN implementation), modernization of BSS and OSS, service assurance and customer experience. His research and advice are aimed at identifying and applying technologies, products and practices for simplification, competitiveness and digital transformation.

Areas of Coverage

  • Networking & Communications Equipment
  • Networking & Communications Services


Previous Experience

Dr. Nandan joined Gartner research after 17 years of experience in IT consulting, development of platform strategies, OSS platforms development and technology implementation for CSPs. He has worked in multiple leadership roles at telecom business unit of TCS, where he led consulting engagements and developed platforms for managing devices, configurations and faults. His extensive work on CEM developed into consulting frameworks. Besides the CSP industry, he has experience consulting in the product engineering space for niche technology providers in the telecom industry. His academic research focused on strategic response to regulation by telecom service providers, where he studied the impact of firms' participation in regulatory processes, their strategic posture toward regulation, resultant operational models and information flow on the competitiveness of firms.

Professional Background

Tata Consultancy Services (TCS), Managing Partner (CSP Advisory), 17 years


Advanced Diploma, Management (Marketing), AIMA-CME, New Delhi
B.E., Electronics Engineering, University of Allahabad, India
Ph.D., Business Administration (Strategic Management), Aligarh Muslim University, India


Indian - Hindi