Author Profile

Tom Nolan

Tom Nolan

Assoc Principal Analyst

8 years at Gartner,  8 years' experience

Location:  United Kingdom  |  Language(s):  English

Roles and Responsibilities

Tom Nolan is an analyst within the Gartner CIO Research Group's Retail Industry Services team. He advises Tier 1 Multi-channel Retailers on current trends for unified retail commerce, retail media networks and technology platforms, trends within convenience retailing, how retailers can optimize their returns management processes and the impacts of inflation and recession within the Retail industry.


Previous Experience

Previously, Tom worked as a Principal in the Gartner Research Engagement Services (RES) team and was aligned to helping CIO clients with their inquiry requests to match them to the correct expert and Gartner resources. Prior to Gartner, Tom spent 5 years working in the recruitment industry.

Professional Background

  • CA Recruitment, Senior Resourcer, 2 years
  • Gartner, Principal, Research Engagement Services, 6 years
  • HW Recruitment, Graduate Recruitment Resourcer, 3 years


  • Kingston University London, BA (Hons) Business with Law