Author Profile

Tom Nolan
Assoc Principal Analyst
8 years at Gartner, 8 years' experience
Location: United Kingdom | Language(s): English
Roles and Responsibilities
Tom Nolan is an analyst within the Gartner CIO Research Group's Retail Industry Services team. He advises Tier 1 Multi-channel Retailers on current trends for unified retail commerce, retail media networks and technology platforms, trends within convenience retailing, how retailers can optimize their returns management processes and the impacts of inflation and recession within the Retail industry.
Background
Previous Experience
Previously, Tom worked as a Principal in the Gartner Research Engagement Services (RES) team and was aligned to helping CIO clients with their inquiry requests to match them to the correct expert and Gartner resources. Prior to Gartner, Tom spent 5 years working in the recruitment industry.
Professional Background
- CA Recruitment, Senior Resourcer, 2 years
- Gartner, Principal, Research Engagement Services, 6 years
- HW Recruitment, Graduate Recruitment Resourcer, 3 years
Education
- Kingston University London, BA (Hons) Business with Law
Explore
RESEARCH BY THIS ANALYST More
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13 September 2023
Top 5 Trends in Convenience Store Retailing -
12 September 2023
Convert Price to Value to Secure Technology Renewals in Retail -
10 July 2023
Create Hyperimmersive Experiences Through Unified Retail Commerce
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