Analyst Profile

Joanne Joliet

Sr Director Analyst

5 years at Gartner , 21 years industry experience
NC USA

Roles and Responsibilities

Joanne Joliet is a Sr. Director Analyst within Industry Advisory Services, Retail. Her primary focus areas include in-store technology, specifically point of sale (POS). Additional coverage includes the multichannel customer experience.

Joanne Joliet's Recent Gartner Activity

Latest Research

2020 Gartner CEO Survey: Retail and Consumer Goods
26-Aug-2020
Mastering Business Dynamics
06-Jul-2020
5 Actions to Take Immediately to Drive Revenue in Digital Commerce
16-Jun-2020

Upcoming Gartner Events

Gartner IT Symposium/Xpo®
19 October 2020 - 22 October 2020
Gartner IT Symposium/Xpo®
09 November 2020 - 12 November 2020

Background

Previous Experience

Prior to joining Gartner, Ms. Joliet worked in the retail industry, where she was responsible for establishing and operating large program management offices for Omnichannel (including digital, mobile, store, supply chain, CRM and supporting architecture and infrastructure) and other massive technology transformation efforts. As a direct report to the CIO, she was responsible for all IT strategic planning, project execution, financial management, vendor management and portfolio management. Additionally, she spent several years in solutions delivery, implementing major merchandising, financial and assortment planning, and pricing solutions. She also has seven years of management consulting for international and domestic retailers.

Professional Background

Accenture, Consultant, 7 years
Belk Store Services, Vice President, Omnichannel PMO, 5 years
Family Dollar Stores, Solution Delivery Manager, Merchandising & Pricing, 3 years

Education

B.S. in Biochemistry, Saint Mary's College
M.B.A., Kenan-Flagler Business School, University of North Carolina - Chapel Hill

Languages

English

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4 December 2018
Top 25 North American Supply Chain Graduate University Programs, 2018 As supply chain roles require more business and technology expertise and masters' level supply chain programs proliferate, a re-evaluation of university partnerships is a must. Supply chain leaders can use these rankings to identify the programs best equipped to help them recruit the right talent.
13 November 2019
The Healthcare Supply Chain Top 25 for 2019 In its 11th year, the Healthcare Supply Chain Top 25 highlights supply chains that successfully advance healthcare by improving patient outcomes and controlling costs. Supply chain leaders in the healthcare industry can use lessons from these leading organizations to improve their own operations.

29 September 2020
Drive Your Organization’s Digital Business Acceleration EDT: 10:00 a.m. | BST: 15:00
The COVID-19 pandemic impacted organizations’ investments in digital business. According to a recent survey, 69 percent of board directors said they intend to “accelerate digital business investments.” Digital business acceleration is increasingly important now. This complimentary webinar looks at how your organization can navigate the constraints and catalysts that slow down and speed up acceleration. You will learn about the benefits you can expect, the impact on leadership and culture, and the technology engines that will have the greatest impact on building a digital business that achieves results.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
29 September 2020
Build Supply Chain Leadership Influence in the Boardroom EDT: 11:00 a.m. | BST: 16:00
We require steady leadership to navigate today’s steady leadership. Companies look to their Boards of Directors and CEOs to adapt their strategies, drive performance, and actively manage the risks and opportunities in today’s climate. These leaders look to their supply chains to deliver performance, remain resilient to the changing business environment, and contribute to competitive advantage. This complimentary webinar uses the findings from the Gartner Board of Directors study to delve into how the board’s evolving priorities impact supply chain leaders, and reveals ways that successful supply chain leaders build credibility and enhance their influence with the Board of Directors.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Joanne Joliet

Sr Director Analyst

Roles and Responsibilities

Joanne Joliet's Recent Gartner Activity

Latest Research

Upcoming Gartner Events

Background

Previous Experience

Professional Background

Education

Languages

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