Analyst Profile

Thomas O'Connor

Sr Director Analyst

6 years at Gartner , 10 years industry experience
Australia

Roles and Responsibilities

Thomas O'Connor is a Senior Director, Analyst for Gartner's Supply Chain Strategies team based in Sydney, Australia. Through in-depth, cross-industry research and insight into trends, Mr. O'Connor provides advice to CSCO's and supply chain leaders on supply chain transformation, the integration of digital and physical supply chains, demand-driven supply chain maturity, performance management and benchmarking initiatives. He is also the Gartner end-to-end retail supply chain lead, working closely on the Gartner Supply Chain Top 25 and Power of the Profession programs, while covering emerging retail and consumer trends and practices such as unified commerce, fulfillment strategies and the digitally enabled circular economy.

Thomas O'Connor's Recent Gartner Activity

Latest Research

The Gartner Supply Chain Podcast: Drive Customer Value Through Culture and Insights
30-Aug-2021
Supply Chain Executive Report: Drive Customer Value Through Culture and Insights
30-Aug-2021
2021 Gartner Supply Chain Top 25: Retail
30-Jul-2021

On-Demand & Upcoming Webinars

Gartner Chainnovator Awards: Cross-Industry Winners for 2020
09 June 2020
Position Your Supply Chain As the Nervous System of Business to Drive Success
01 October 2020
Future of Supply Chain: The Retail Revolution & How to Win in 2021 and Beyond
22 June 2021

Upcoming Gartner Events

Gartner Supply Chain Symposium/Xpo™
25 October 2021 - 27 October 2021

Background

Previous Experience

Mr. O'Connor has nearly 20 years of business experience, with 10 years focused on the retail supply chain. Prior to joining Gartner in 2015, he worked on numerous regional and global initiatives at luxury goods leader Louis Vuitton and has direct experience in supply chain leadership, e-commerce design and implementation, store operations, ERP implementation and configuration, sales and operations planning, logistics management, and service analytics. Before entering the world of luxury he was a business leader and engineer in the construction industry.

Professional Background

Louis Vuitton, Supply Chain Manager, Australia and New Zealand, 5 years

Industry Awards/Accolades

2018 Research and Advisory Outstanding Thought Leader (Supply Chain)

Education

Certificate in Supply Chain Management, Ecole Centrale Paris University, France
Combined Bachelor of Engineering and Bachelor of Business, University of Technology, Sydney, Australia
Executive M.B.A., University of Technology, Sydney, Australia

Languages

English

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2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

20 October 2021
IT Spending Forecast, 3Q21 Update: Help Employees and Customers Stay Connected EDT: 11:00 a.m. | BST: 16:00
The COVID pandemic caused a contrary trend of pushing companies outside of their comfort zone while lockdowns forced people to stay in the comfort of their homes. Companies that had, prior to COVID, eschewed even the possibility of work from home (WFH) were forced to embrace it in a matter of weeks, and individuals increasingly worked and shopped remotely. As we move toward 2022, more companies aim to empower employees to work wherever they wish to choose and to engage with customers whenever and however they prefer. Join this complimentary webinar to find out how this change to “anywhere and everywhere all the time” will result in increased spending in new technologies, often by new sources in the enterprise.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
22 October 2021
Build the Digital Dexterity of Enterprise Leaders EDT: 10:00 a.m. | BST: 15:00
Accelerating digital business transformation requires high levels of digital dexterity, as enterprise leaders take a greater role in managing technology in their own business areas. Digital dexterity encompasses the ambition and ability to work digitally and build digital businesses. CIOs must shift their focus to help their colleagues develop high digital dexterity across the C-suite. This complimentary webinar will help CIOs move from educating to enabling leaders across the enterprise, pressing business leaders to acknowledge their own gaps with “digital humility” and show rising leaders new approaches to identify digital opportunities.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Thomas O'Connor

Sr Director Analyst

Roles and Responsibilities

Thomas O'Connor's Recent Gartner Activity

Latest Research

On-Demand & Upcoming Webinars

Upcoming Gartner Events

Background

Previous Experience

Professional Background

Industry Awards/Accolades

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

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Gartner Predictions for the Future of Supply Chain Operations in 2018

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