Author Profile

Thomas O'Connor
VP, Team Manager
8 years at Gartner, 13 years' experience
Location: Australia | Language(s): English
Roles and Responsibilities
Thomas O'Connor is a Vice President Team Manager leading the Supply Chain - Consumer Retail Team. His team researches and advises clients on a wide range of industry focused topics including: supply chain strategy, industry trends, digital commerce, packaging, sustainability, returns and more. He also leads Gartner Supply Chain's coverage of the Asia-Pacific region. He is based out of Sydney, Australia.
Background
Previous Experience
Mr. O'Connor has 20 years of business experience, with more than a decade focused on the retail supply chain. Prior to joining Gartner in 2015, he worked on numerous regional and global initiatives at luxury goods leader Louis Vuitton and has direct experience in supply chain leadership, e-commerce design and implementation, store operations, ERP implementation and configuration, sales and operations planning, logistics management, and service analytics. Before entering the world of luxury he was a business leader and engineer in the construction industry.
Professional Background
- Louis Vuitton, Supply Chain Manager, Australia and New Zealand, 5 years
Education
- Certificate in Supply Chain Management, Ecole Centrale Paris University, France
- Combined Bachelor of Engineering and Bachelor of Business, University of Technology, Sydney, Australia
- Executive M.B.A., University of Technology, Sydney, Australia
Industry Awards/Accolades
- 2018 Research and Advisory Outstanding Thought Leader (Supply Chain)
- 2021 Research and Advisory Spirit of Generosity (All R&A Winner)
Explore
RESEARCH BY THIS ANALYST More
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12 June 2023
Competitive Analysis of Last-Mile Offerings Highlighting Improvement Opportunities for Retailers -
15 March 2023
The Future of Supply Chain for Food and Beverage Manufacturers — 2023 Report -
08 December 2021
The Gartner Supply Chain Podcast: Drive Customer Value Through Culture and Insights
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