Analyst Profile

Mike Lowndes

Mike Lowndes

Research Director

1 year at Gartner ,  18 years industry experience
United Kingdom

Roles and Responsibilities

Mike Lowndes is a digital commerce technology expert, including on topics such as architecting a commerce site, platforms, APIs, search and content management for commerce. Dr. Lowndes has 18 years of experience in digital commerce, software development leadership and architecture.

Areas of Coverage

  • Customer Relationship Management


Previous Experience

Before joining Gartner, he was an architect responsible for the technical platform and roadmap for the digital platform at Travelodge Hotels and previously at Which? (The U.K.'s Consumer Association) including vendor selection, integration and performance management, and website manager for The Natural History Museum (London).

Professional Background

Natural History Museum, Website Manager, 6 years
Travelodge, E-Commerce Architect, 2 years
Which?, Digital Architect, 6 years


B.Sc., Biology, UCMW Wales
Ph.D., Neurobiology of Memory, Open University