Analyst Profile

Mike Lowndes

Mike Lowndes

Sr Director Analyst

4 years at Gartner ,  21 years industry experience
United Kingdom

Roles and Responsibilities

Mike Lowndes is a digital commerce technology expert, including topics such as architecting a commerce site, digital commerce platforms, APIs, search and content management for commerce. Dr. Lowndes has two decades of experience in digital commerce, web content management, search, and overall software development leadership and architecture.

Areas of Coverage

  • Customer Relationship Management


Previous Experience

Before joining Gartner, Dr. Lowndes was the Digital Architect responsible for the technical platform and roadmap at Travelodge Hotels and previously Which? (The U.K.'s Consumer Association) including vendor selection, integration and performance management. His first websites and intranet were for the University of Oxford during his academic career, which was followed by 9 years evolving the website, intranet and gallery interactives for The Natural History Museum (London).

Professional Background

Natural History Museum, Website Manager, 9 years
Travelodge, E-Commerce Architect, 2 years
Which?, Digital Architect, 6 years


B.Sc., Biology, UCMW Wales
Ph.D., Neurobiology of Memory, Open University



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