Analyst Profile

Melanie Lougee

VP Analyst

4 years at Gartner , 27 years industry experience
CA USA

Roles and Responsibilities

Melanie Lougee is a Research Vice President whose areas of coverage span the HCM application market, including core HR (HR data management, payroll and benefits administration), talent management (recruiting, onboarding, employee performance, career development, succession planning, compensation and workforce planning), workforce information management (reporting, analytics and metrics dashboards), integrated HR service delivery (employee and manager content portals, case tracking tools, and supporting knowledge bases), HCM technology strategy, and HCM application evaluation and selection.

Melanie Lougee's Recent Gartner Activity

Latest Research

What Your HR Service Portal Knows About Your Employees That You Don’t
22-May-2019
Toolkit: Administrative HR and HR Service Management Software RFI
15-May-2019
IT Market Clock for Human Capital Management, 2019
18-Apr-2019

Upcoming Gartner Events

Gartner ReimagineHR Conference
28 October 2019 - 30 October 2019

Background

Previous Experience

Previous to joining Gartner, Ms. Lougee led product strategy for two SaaS HCM startup companies. Earlier in her career, she led product strategy for the leading product in the HCM industry at the time - PeopleSoft Core HRMS. In addition to her work in product strategy, Ms. Lougee has also sold, implemented and managed HCM applications, giving her a uniquely holistic view of the market.

Professional Background

Enwisen (acquired by Lawson/Infor), Vice President of Product Strategy - Enwisen, 4 years
Nakisa, Vice President of Product Strategy, 1 year
Oracle/PeopleSoft, Director of Product Strategy, Principal Sales Strategist, 7 years

Education

B.A., English, Santa Clara University

Languages

English

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15 May 2019
The Gartner Supply Chain Top 25 for 2019 This research unveils the 15th annual global Supply Chain Top 25. It highlights the advanced practices and capabilities of leading companies that CSCOs and supply chain leaders can adopt and adapt to compete with the best in the world.
18 April 2018
Demand Planning Maturity Assessment Guide for Supply Chain Planning Leaders Understanding the current state is a vital first step in demand planning maturity advancement and process transformation. Supply chain leaders can use this guide to plan for the demand planning maturity assessment in their business.

29 May 2019
Panel Discussion: How Marketing Can Win B2B Sales ? An Introduction to Buyer Enablement EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00
B2B buying is more complex than ever before. To drive organizational growth content marketers have to do more than simply educate buyers; they must enable them to buy. Marketing leaders should rely less on the constant generation of thought leadership, white papers, infographics and videos. Instead, they should capitalize on their deep industry knowledge and customer empathy by developing and deploying information that helps buyers buy and sales reps to sell. In this complimentary video webinar, Gartner for Marketers experts provide critical insights into how Marketing can transform the buyer journey by providing information which will act as a catalyst for buyer enablement.

Questions about registering or watching? Email us: gartnerwebinars@gartner.com
29 May 2019
Introducing the New High Performing Customer Service Rep EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00
Today's service environment requires a different type of frontline rep. Customers are more demanding than ever, and yet most organizations still hire candidates based on the same set of skills and abilities they were looking for five or even 15 years ago. The latest Gartner research on frontline talent management revealed that a certain type of frontline rep performs significantly better when it comes to delivering a low-effort customer service experience. In this complimentary webinar, we explain why optimizing your hiring and talent management processes to focus on this type of rep will help your organization meet increasing customer demands without overburdening company resources.

Questions about registering or watching? Email us: gartnerwebinars@gartner.com

Analyst Profile

Melanie Lougee

VP Analyst

Roles and Responsibilities

Melanie Lougee's Recent Gartner Activity

Latest Research

Upcoming Gartner Events

Background

Previous Experience

Professional Background

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

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