1 year at Gartner
8 years industry experience
Roles and Responsibilities
Guneet Bharaj is a part of CRM and Customer Experience Management Agenda at Gartner where his primary coverage areas include: Live Chat applications for customer service. Mr. Bharaj is an experienced CRM practitioner having a total of 8 years of experience in CRM consulting, presales and implementation. He has worked on multiple CRM engagements centered around business transformation across key industry verticals such as manufacturing, telecommunications, hi-tech and automotive.
Guneet Bharaj's Recent Gartner Activity
Market Guide for Digital Content Management for Sales
Toolkit: RFP for Live Chat
Top Use Cases and Benefits of Consumer Messaging Apps for CRM
Mr. Bharaj has previously worked with Tata Consultancy Services. He was a part of TCS's CRM practice where he worked as a CRM consultant in multiple CRM programs centered around business transformation. He also worked as a presales consultant where he was responsible for consultative selling of CRM solutions in India geography.
Tata Consultancy Services, CRM Functional Consultant, 5 years
Tata Consultancy Services, Presales Consultant - CRM, 3 years
Bachelors of Technology, Punjab Technical University
Masters of Business Administration, Marketing, ICFAI Business School, Gurgaon
Indian - Hindi
Indian - Punjabi