Analyst Profile

John Kostoulas

VP Analyst

5 years at Gartner , 20 years industry experience
United Kingdom

Roles and Responsibilities

John Kostoulas is a Vice President Analyst in Gartner's Technology and Service Provider (T&SP) research group focused on human capital management (HCM) technologies, processes and services. Mr. Kostoulas spends most of his time advising HCM technology and service providers of various sizes, from startup to established, across the world through published research and daily interactions. Topics include market opportunity, strategy, product roadmap, positioning, go-to-market and operations for HCM products and services. He also advises technology and service providers on how to address their challenges around talent, culture and capabilities, and how to build strong product teams. In addition, he supports HR, IT and other business leaders on decisions related to talent management and HR service delivery redefinition due to digitalization, impact of diversity, equity and inclusion, importance of employee experience, and profound changes in the workforce and the workplace. John is also the co-leader of the Software Market Community, a group of 30+ software market analysts, coordinating regular meetings and focused research initiatives on emerging technologies and market trends.

John Kostoulas's Recent Gartner Activity

Latest Research

Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises
21-Oct-2021
Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises
19-Oct-2021
Emerging Technologies and Trends Impact Radar: Enterprise Software
04-Oct-2021

Upcoming Gartner Events

Gartner ReimagineHR Conference
08 November 2021 - 10 November 2021
Gartner IT Symposium/Xpo®
08 November 2021 - 11 November 2021

Background

Previous Experience

Before joining Gartner, Mr. Kostoulas had 16 years of holistic experience and a solid track record in human capital technology and transformation from the perspectives of consulting and service providers, software vendors and large corporates. He has led numerous global-scale initiatives for world-class organizations on global implementation of leading technology solutions including: change management, technology operations and adoption, global service delivery/process/metrics design, global shared services/BPO business case creation/setup/transition, and organizational design of various functions.

Professional Background

Coca-Cola HBC, Group HR Business Process Leader, 4 years
Oracle, Senior HCM Sales Consultant, 2 years
Vodafone, Principal Manager, Global HR Systems Architecture and Operations, 2 years

Industry Awards/Accolades

Business Process Management Expert (OCEB)
European Projects Management diploma (Euroscience)
Project Management Professional (PMI)
SAP HR Application Consultant (SAP)

Education

Diploma in Production Engineering and Management, Technical University of Crete
Leadership Decision Making, John F. Kennedy School of Government, Harvard University
Master of Business Administration, Schulich School of Business, York University

Languages

English
Greek

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2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

22 October 2021
Build the Digital Dexterity of Enterprise Leaders EDT: 10:00 a.m. | BST: 15:00
Accelerating digital business transformation requires high levels of digital dexterity, as enterprise leaders take a greater role in managing technology in their own business areas. Digital dexterity encompasses the ambition and ability to work digitally and build digital businesses. CIOs must shift their focus to help their colleagues develop high digital dexterity across the C-suite. This complimentary webinar will help CIOs move from educating to enabling leaders across the enterprise, pressing business leaders to acknowledge their own gaps with “digital humility” and show rising leaders new approaches to identify digital opportunities.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
22 October 2021
Attract, Develop, & Retain Critical Software Engineering Talent for Hybrid Work EDT: 11:00 a.m. | BST: 16:00
CEOs say the biggest inhibitor of digital business is the lack of suitable talent and capabilities, according to the Gartner CEO and Senior Business Executive Survey. Thus, attracting, developing and retaining great engineering talent is now the top concern for application and software engineering leaders. There is an ongoing talent war, fueled by digital transformation mandates accelerated by the pandemic and the increased need for up-to-date technical and product management skills. Yet, this excessive focus on hiring talent comes at the expense of strengthening internal development. Critical positions remain unfilled, placing digital business transformation at risk for delays or even failure. In this complimentary webinar, Gartner experts share proven tactics to attract, develop and retain critical software engineering talent in your organization. You will gain new insights from the latest Gartner research on the employee value proposition, talent management, and the future of work reinvented.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

John Kostoulas

VP Analyst

Roles and Responsibilities

John Kostoulas's Recent Gartner Activity

Latest Research

Upcoming Gartner Events

Background

Previous Experience

Professional Background

Industry Awards/Accolades

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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