Roles and Responsibilities

Craig Lowery, Ph.D., is a VP Analyst in Gartner's Technology and Service Provider group. Although he dedicates most of his time to the specific needs of technology product managers, he also gives advice and writes research to IT leaders. He covers cloud computing in general, infrastructure as a service (IaaS), platform as a service (PaaS) and managed services for public cloud. Other areas of expertise and interest include cloud native computing architectures, serverless computing, cloud application development models, cloud service expense management and FinOps, internal cloud service brokerage and organizational models, and cloud service pricing models. Previous roles include chief cloud architect for cloud management products, technical executive for merger and acquisition activities of cloud-related startups, senior distinguished engineer in a large enterprise software company CTO division, and associate professor and director of Graduate Studies of Computer Science. Common inquiries addressed: - Technical and go-to-market considerations for cloud managed services and tooling providers. - Technical and go-to-market considerations for cloud-based solutions. - Demographics and trends on the public cloud partner ecosystems. - The role of cloud-native technologies and patterns in software product architecture. Top three trends observed in the market: - Buyers are shifting to business leaders, requiring IT services providers to lead with digital business services, not technical capabilities. - Cloud native solutions are now the standard for new development, with older architectures being supported solely in legacy environments. - Customers are realizing that a key to effective digital transformation is to source capabilities as a service rather than build them from scratch.

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