Analyst Profile

Mark Thomas Jaggers

Mark Thomas Jaggers

Research Director

2 years at Gartner ,  22 years industry experience
GA USA


Roles and Responsibilities

Mark Jaggers is the Research Director of Infrastructure Strategies for IT Leadership. His primary areas of coverage include disaster recovery, IT resilience and cloud-based recovery services.

Mark Thomas Jaggers's Recent Gartner Activity

Latest Research

Background

Previous Experience

Prior to joining Gartner, Mr. Jaggers held roles in cloud customer success management, infrastructure sales engineering and sales engineering management in Oracle. He was responsible for helping Oracle customers with their PaaS/IaaS infrastructure, ensuring their success in deployment and usage of cloud-based services. Mr. Jaggers led architecture, research and development of storage infrastructure designs for GoDaddy.com. Before joining GoDaddy, he was a senior engineer in disaster recovery services, working with Fortune 500 clients of Infocrossing, a Wipro company.

Professional Background

GoDaddy.com, Sr. Storage Engineer, 4 years
Infocrossing, a Wipro Company, Sr. Storage Engineer, 5 years
Oracle, Customer Success Manager, Sales Engineering Manager, Principal Sales Engineer, 6 years

Education

B.B.A., International Business, Schiller International University
M.S., Management of Technology, New York University

Languages

English