Analyst Profile

Mark Thomas Jaggers

Mark Thomas Jaggers

Research Director

2 years at Gartner ,  22 years industry experience

Roles and Responsibilities

Mark Jaggers is the Research Director of Infrastructure Strategies for IT Leadership. His primary areas of coverage include systems and IT resilience, IT disaster recovery, cloud-based recovery services and how they interact as part of overall infrastructure and cloud strategy.

Mark Thomas Jaggers's Recent Gartner Activity

Latest Research


Previous Experience

Prior to joining Gartner, Mr. Jaggers held roles in cloud customer success management, infrastructure sales engineering and sales engineering management in Oracle. He was responsible for helping Oracle customers with their PaaS/IaaS infrastructure, ensuring their success in deployment and usage of cloud-based services. Mr. Jaggers led architecture, research and development of storage infrastructure designs for Before joining GoDaddy, he was a senior engineer in disaster recovery services, working with Fortune 500 clients of Infocrossing, a Wipro company.

Professional Background, Sr. Storage Engineer, 4 years
Infocrossing, a Wipro Company, Sr. Storage Engineer, 5 years
Oracle, Customer Success Manager, Sales Engineering Manager, Principal Sales Engineer, 6 years


B.B.A., International Business, Schiller International University
M.S., Management of Technology, New York University



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