Analyst Profile

Mark Jaggers

Mark Jaggers

Sr Director Analyst

3 years at Gartner ,  23 years industry experience

Roles and Responsibilities

Mark Jaggers is the Sr Director for IT Resilience, Availability, and Recovery. His primary areas of coverage include IT and systems resilience, IT disaster recovery, cloud-based recovery services and how they interact as part of an overall infrastructure and cloud strategy.


Previous Experience

Prior to joining Gartner, Mr. Jaggers held roles in end-user organizations, service providers, and a major IT software company. During his career, he has led infrastructure architecture and development for large scale IT systems; backup, recovery, and storage engineering and operations; pre-sales consulting/engineering as well as post-sales customer success and support management.

Professional Background, Sr. Storage Engineer, 4 years
Infocrossing, a Wipro Company, Sr. Storage Engineer, 5 years
Oracle, Customer Success Manager, Sales Engineering Manager, Principal Sales Engineer, 6 years


B.B.A., International Business, Schiller International University
M.S., Management of Technology, New York University



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