Sr Director Analyst
5 years at Gartner
24 years industry experience
Roles and Responsibilities
Rafael Benitez is the Research Director for unified communications and collaboration (UCC) infrastructure and applications. Mr. Benitez is focused on helping Gartner clients make strategic decisions about deployment options, vendor selection and overall trends in the unified communications space.
Rafael Benitez's Recent Gartner Activity
Product strategy and definition for a channel-focused midmarket Unified Communications solution with Enterprise Voice, Video, Web Collaboration, Contact Center, and Mobility services. Harmonize common Unified Communication features and services across various products comprising a UCC product portfolio.
Siemens Enterprise Communications, Technical Sales , 2 years
Siemens Information and Communication Networks, Development Engineer, 11 years
Unify, Product Manager, 6 years
VMware VTSP certification
B.S., Electrical Engineering, Florida International University
M.B.A., Florida Atlantic University