Principal Research Analyst
1 year at Gartner
20 years industry experience
Roles and Responsibilities
Melanie Alexander joined Gartner in 2016 and is a Principal Research Analyst on the Sourcing and Vendor Management team. Mrs. Alexander advises organizations on software licensing, pricing and contract negotiation strategies to achieve sustainable, best-in-class deals with major business application software vendors such as Oracle. She advises on software asset management and audit and compliance for major software vendors such as Oracle. She also provides best-practice advice on negotiating SaaS agreements, hidden costs and SLAs.
Melanie Alexander's Recent Gartner Activity
Before joining Gartner, Mrs. Alexander worked in IT sourcing and procurement in the hospitality and trade show industries, performing in a variety of roles from strategic sourcing to IT financial and asset management. Her experience also includes procurement process improvement initiatives and management of software implementation projects. She managed negotiations of multimillion dollar agreements including software, service-level agreements, and SaaS and PaaS agreements. She also led a team of Sourcing Managers in negotiations of similar agreements, performed procurement process improvement initiatives, developed statistical reporting for procurement activities, managed software implementation projects and administration of document management system.
MGM Resorts International, Director of Strategic Sourcing - Technology, 2 years
Viad Corp/Global Experience Specialists, IT Procurement and Budget Manager, 14 years
Certified Technology Procurement Executive (CTPE)
Bachelor's Degree, Summa Cum Laude, Business Administration