Analyst Profile

Melanie Alexander

Principal Research Analyst

1 year at Gartner , 20 years industry experience
NV USA

Roles and Responsibilities

Melanie Alexander joined Gartner in 2016 and is a Principal Research Analyst on the Sourcing and Vendor Management team. Mrs. Alexander advises organizations on software licensing, pricing and contract negotiation strategies to achieve sustainable, best-in-class deals with major business application software vendors such as Oracle. She advises on software asset management and audit and compliance for major software vendors such as Oracle. She also provides best-practice advice on negotiating SaaS agreements, hidden costs and SLAs.

Melanie Alexander's Recent Gartner Activity

Latest Research

Use Gartner's Technology Procurement Transformation Framework to Balance Cost, Risk and Speed
23-Aug-2017
Vendor Rating: Oracle
11-Aug-2017
Better Manage Oracle's Maintenance Policies to Minimize Their Impact on Your Cost Optimization Initiatives
19-Jul-2017

Background

Previous Experience

Before joining Gartner, Mrs. Alexander worked in IT sourcing and procurement in the hospitality and trade show industries, performing in a variety of roles from strategic sourcing to IT financial and asset management. Her experience also includes procurement process improvement initiatives and management of software implementation projects. She managed negotiations of multimillion dollar agreements including software, service-level agreements, and SaaS and PaaS agreements. She also led a team of Sourcing Managers in negotiations of similar agreements, performed procurement process improvement initiatives, developed statistical reporting for procurement activities, managed software implementation projects and administration of document management system.

Professional Background

MGM Resorts International, Director of Strategic Sourcing - Technology, 2 years
Viad Corp/Global Experience Specialists, IT Procurement and Budget Manager, 14 years

Industry Awards/Accolades

Certified Technology Procurement Executive (CTPE)

Education

Bachelor's Degree, Summa Cum Laude, Business Administration

Languages

English

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3 October 2017
Top 10 Strategic Technology Trends for 2018 The intelligent digital mesh is a foundation for future digital business and its ecosystems. To create competitive advantage, enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities that their organizations can exploit.
29 September 2017
Maverick* Insights Drive Creative Destruction of Business as Usual: A Gartner Trend Insight Report Digitalization's pace and scale subverts conventional business thinking with constant "creative destruction." Faced with such turmoil, IT and business leaders must think and act in unconventional ways for their organizations to thrive. (Maverick research exposes unconventional thinking and advice.)

23 Oct 2017
The Disruptive Potential of Blockchain Technology EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00 Everyone is talking about blockchain, but there's a great deal of misunderstanding around this disruptive innovation. We find that 90% of enterprise blockchain projects actually don't need blockchain technology, and in fact would be better off without it. This session covers root causes for this misalignment, shows how to deal with avoidable mistakes in blockchain projects and how to conceive realistic projects that will deliver business value.
24 Oct 2017
Monetizing Public Cloud Opportunities in China, Russia and India EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00 All IT markets are directly or indirectly disrupted by Cloud Services. Gartner predicts that through 2020 the Cloud shift will grow to $216 Billion. The magnitude of the cloud shift varies by market segment and geographic region. With this shift, incumbent infrastructure providers are exploring ways to defend their traditional business model. In this session, we'll provide Business Unit leaders at IT providers guidance on how they can benefit from the cloud shift in emerging markets.