Analyst Profile

Melody Chien

Melody Chien

Sr Director Analyst

2 years at Gartner ,  22 years industry experience

Roles and Responsibilities

Melody Chien is a Research Director with Gartner's Business Analytics and Data Science team. Ms. Chien's research includes the best practice for building up modern BI solution, BI and big data market trend and advanced analytics strategy. She is also supporting Gartner clients in Asia/Pacific region and focuses on research in the regional market trend. Ms. Chien has over 23 years of experience in data analytics and data management. She spent most of these years in California Silicon Valley in U.S. and worked on big-sized BI projects in large organizations, such as SAP and PayPal, where she has built professional expertise in data analytics management.


Previous Experience

Prior to her current role, Ms. Chien built Enterprise Data Warehouse and Analytics platform. She provided technical oversight in enterprise data warehouse architecture, data modeling, data capacity planning, data analysis and data visualization best practice. She also set up standard, procedures and policy of IT practices and provided business insight from data assets.

Professional Background

Lenovo, Director of Enterprise Data Management, 2 years
SAP America, Sr. Service Advisor, 8 years
Western Union, Sr. Technical Service Delivery Manager, 2 years


B.S., Management Information Systems, University of Arizona
M.S., Management Information Systems, University of Arizona


Chinese - Mandarin

Call +1 855-515-4486 or contact us

to become a Gartner client.