Analyst Profile

Melody Chien

Melody Chien

Sr Director Analyst

7 years at Gartner,  28 years industry experience

Location:  USA  | Language(s):  Chinese - Mandarin, English

Roles and Responsibilities

Melody Chien is a Senior Research Director with Gartner's Data Management team. Ms. Chien's research includes the best practice for building effective data quality programs, and data and analytics strategies. She also covers Data Quality Tools market and provides vendor evaluations. Ms. Chien has over 24 years of experience in data management and BI analytics. She spent most of these years in California Silicon Valley in U.S. and worked on big-sized data management projects in large organizations, such as SAP and PayPal, where she has built professional expertise in data and analytics management.


Previous Experience

Prior to her current role, Ms. Chien built Enterprise Data Warehouse and Analytics platform. She provided technical oversight in enterprise data warehouse architecture, data modeling, data capacity planning, data analysis and data visualization best practice. She also set up standard, procedures and policy of IT practices and provided business insight from data assets.

Professional Background

  • Lenovo, Director of Enterprise Data Management, 2 years
  • SAP America, Sr. Service Advisor, 8 years
  • Western Union, Sr. Technical Service Delivery Manager, 2 years


  • B.S., Management Information Systems, University of Arizona
  • M.S., Management Information Systems, University of Arizona