Analyst Profile

Roles and Responsibilities

Stephanie Stoudt-Hansen is a Research Director in Gartner Research that serves Infrastructure and Communication Services leaders with primary research responsibility for services sourcing and vendor management including; infrastructure outsourcing, cloud, hosting, security, cyber insurance, intelligent automation for sourcing professionals and outsourcing providers, outsourcing of managed workplace services, RPA startups, GDPR, compliance, SaaS escrow and blockchain. Ms. Stoudt-Hansen also advises Infrastructure and Communication Services professionals about successful digital transformations with cloud providers, innovation, data center migration and rationalizations, cloud migration strategies, transitions management, organization of retained teams outsourcing, decisions on outsourcing or in-sourcing, bundling of outsourced services and vendor selection (Magic Quadrants/SWOTs/deep dive analysis) across the spectrum of outsourcing opportunities. Her sourcing coverage also includes contract strategies for; limitations of liability, indemnification, negotiation strategies, avoiding outsourcing pitfalls, risk assessments, change management, exit and disentanglement plans, governance and communications, working with incumbent provider performance, key personnel, innovation, transition planning, pricing analysis, sweet spot analysis, RFXs, SLAs, MSAs, and SOWs. She has advised hundreds of customers on these topics through speeches, workshops, webinars, inquiries, advisory, and reports.

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