Author Profile

Stephen Emmott

Stephen Emmott

Sr Director Analyst

6 years at Gartner,  29 years' experience

Location:  United Kingdom  |  Language(s):  English

Roles and Responsibilities

Stephen Emmott is a Research Analyst in Gartner's Employee Experience Technology team covering digital workplace, knowledge management, search/insight, digital adoption platforms, and natural language technologies. His research and guidance centers around the use of applications to support decision and intelligence in the context of the digital workplace, with a focus on search and insight. His coverage includes the markets for insight engines (enterprise search) and DAP (digital adoption platforms). He draws upon 25+ years experience working in both IT and corporate communications to offer practical guidance to clients seeking to develop their digital workplace in support of digital employee experience.


Previous Experience

After starting as a web producer for web agencies in 1995, Mr. Emmott led the project to build Which? Online for the Consumers' Association, which at the time was one of the largest websites in Europe. Moving to King's College London, he led production and provision of the King's Information Service (university website), covering web publishing, web analytics and CD-ROMs. At LSE, his responsibilities extended to LSE's digital estate and the platform(s) required to deliver this. This included systems, people and processes, as well as the channels and digital products/services provided through these. Throughout Stephen's time at LSE, his emphasis shifted from operational management to strategic leadership. At J. Boye he worked as an analyst conducting research, running conferences, and leading knowledge sharing forums to support communities of digital professionals for some of Europe and North America's best-known brands.

Professional Background

  • J. Boye, Head of Research, 2 years
  • King's College London, KIS (King's Information Service) Editor, 3 years
  • London School of Economics and Political Science, Head of Digital Communications, 14 years


  • B.Sc., Applied Psychology
  • Diploma in Management
  • M.Sc., Cognitive Science and Intelligent Computing

Industry Awards/Accolades

  • Shortlisted, Outstanding ICT Initiative of the Year (Times Higher Education Awards, 2009)
  • Streaming Media Dream Team (Streaming Media Europe, 2009)