Analyst Profile

James McGovern

Sr Director Analyst

1 year at Gartner , 28 years industry experience
CT USA

Roles and Responsibilities

James McGovern is a recognized expert in helping companies use enterprise architecture to address their current and future business challenges in the age of the customer. His coverage includes roadmaps, lean thinking and how can EA best respond to disruptive trends by leveraging technology to deliver better business outcomes.

James McGovern's Recent Gartner Activity

Latest Research

Background

Previous Experience

Before joining Gartner, Mr. McGovern was an Enterprise Architect for several Fortune 100 enterprises where he consistently delivered successful business outcomes. He brought holistic approaches to business customers by leveraging the right approach to people, processes and architectures at the right time combined with innovative uses of technology to serve business strategy in a high-quality, cost-conscious environment with maximum impact.

Professional Background

Hewlett Packard Enterprise, Chief Architect, Insurance and Financial Services, 4 years
MassMutual Financial Group, Account Manager (Business Technology Partner), 1 year
The Hartford, Enterprise Architect, 13 years

Education

Business Administration and Management, Charter Oak State College

Languages

English

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14 November 2018
The Healthcare Supply Chain Top 25 for 2018 Each year, the Healthcare Supply Chain Top 25 identifies the supply chains that successfully advance healthcare by improving patient outcomes and controlling costs. Supply chain leaders in the healthcare industry can use lessons from these leading organizations to improve their operations.
9 November 2018
Getting Started With Data Literacy and Information as a Second Language: A Gartner Trend Insight Report The increasingly pervasive nature of data makes it crucial for all employees to learn to “speak data.” This follow-up to our first Data Literacy Special Report outlines practical advice for data and analytics leaders to start data literacy programs as a key to a broader digital dexterity campaign.

17 Dec 2018
How Gartner Customer Acquisition Key Initiative Enables Tech CEOs to Grow Faster EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00 Your customers are your most important asset -- without them you have no business. You must satisfy your current customers while always growing your base. Thus, it is critical for you to identify and target prospects. You need a strong value story that will resonate with prospects, establish credibility and trust, and motivate your target audience to take action. You must couple this with an effective sales process that incorporates many moving parts. In this webinar, Gartner expert Rob Addy reveals how the Gartner Customer Acquisition Key Initiative can help tech CEOs craft the most compelling value story while instilling a market-leading sales process.
17 Dec 2018
The 2018 Customer Fulfillment & Collaboration Survey Results: Change Is Coming EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00 Do you have a customer-centric supply chain? Gartner predicts that by 2020, customer experience will overtake price and product as the key differentiator, requiring supply chain leaders to manage shifting customer expectations while adapting to new digital business models. Customer fulfillment leaders have a unique understanding of the customer that can help link the supply chain, the business, and the customer to design solutions that enhance the customer experience. In this webinar, we reveal the results of the Gartner 2018 Supply Chain Customer Fulfillment and Collaboration survey and what they mean for the future of your organization.

Analyst Profile

James McGovern

Sr Director Analyst

Roles and Responsibilities

James McGovern's Recent Gartner Activity

Latest Research

Background

Previous Experience

Professional Background

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

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