Analyst Profile

Tom Austin

Former VP & Gartner Fellow

Gartner associate until 8/2018 , 45 years industry experience

Roles and Responsibilities

Background

Professional Background

Digital Equipment, Group Marketing Manager, Product Line Manager, Engineering Program Manager, etc., 17 years

Languages

0
English

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18 June 2019
2019 Gartner Supply Chain Top 25: Europe Top 15 This research recognizes and showcases the best practices of Europe’s Top 15 company supply chains for 2019 in conjunction with Gartner’s Supply Chain Global Top 25 for 2019. Supply chain leaders should leverage this research to gain insights into, and be inspired by, Europe’s supply chain leaders.
15 May 2019
The Gartner Supply Chain Top 25 for 2019 This research unveils the 15th annual global Supply Chain Top 25. It highlights the advanced practices and capabilities of leading companies that CSCOs and supply chain leaders can adopt and adapt to compete with the best in the world.

22 August 2019
Setting Strategy for a Changing Customer Service Function EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00
The increasing pace of change within organizations makes it more difficult than ever for customer service strategies to remain relevant. More often than not, there is a disconnect between the strategy formulation and day-to-day implementation of plans. Customer Service leaders should come prepared to this complimentary webinar with a list of their strategic priorities as we help you craft a customer service strategy that will remain relevant amid constant change.

Return to this webpage to watch the webinar live and on-demand. Questions about registering or watching? Email us: gartnerwebinars@gartner.com
22 August 2019
Why Your Organization Needs RPA: A Discussion With Finance, Audit and IT Experts EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00
The use of robotic process automation (RPA) is skyrocketing in many parts of organizations, driving greater efficiencies in areas including operations, finance and audit. Join this complimentary webinar with a cross-functional panel of Gartner experts to learn what RPA is, why your department needs it, and where it can make the most impact for you.

to this web page to watch the webinar live and on-demand. Questions about registering or watching? Email us: gartnerwebinars@gartner.com

Analyst Profile

Tom Austin

Former VP & Gartner Fellow

Roles and Responsibilities

Background

Professional Background

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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