Analyst Profile

Tom Austin

Former VP & Gartner Fellow

Gartner associate until 4/2021 , 47 years industry experience

Roles and Responsibilities

Background

Professional Background

Digital Equipment, Group Marketing Manager, Product Line Manager, Engineering Program Manager, etc., 17 years

Languages

0
English

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11 November 2020
The Healthcare Supply Chain Top 25 for 2020 Gartner’s 12th annual Healthcare Supply Chain Top 25 has additional resonance in a year that revealed the strengths and shortcomings of healthcare supply chains. CSCOs can use the lessons from this research to build stronger supply chains, improve patient outcomes and control costs.
2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

10 May 2021
Optimize Client Referrals Across Business Lines To Drive Revenue EDT: 10:00 a.m. | BST: 15:00
Financial services leaders face the critical challenge of operating in a virtual sales environment where prospects are difficult to find and engage. This makes it challenging to attract new clients and revenue to the organization. One solution is to look close to home: Other business lines within your organization often contain promising pools of potential new customers. These customers already have an established relationship with the firm, potentially increasing the likelihood of conversion. Yet, many leaders have not maximized this challenging opportunity. This complimentary webinar reveals the actions financial services leaders should take to optimize referrals across lines of business and drive growth.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
10 May 2021
Diversity, Equity & Inclusion in Public Sector: Strengthen Teams With Inclusion EDT: 11:00 a.m. | BST: 16:00
Diversity, equity, and inclusion (DEI) surged as a priority in 2020, driven in part by heightened political, cultural, and social movements, dramatically reshaping expectations of organizations and government. The general public, shareholders, and employees are putting pressure on organizations to craft an effective response, set ambitious DEI goals, and build inclusive work environments. In 2021, without a clear DEI strategy, organizations will struggle to deliver substantive progress on key DEI outcomes. This requires DEI goals to extend beyond the HR and DEI functions and become integrated alongside other functions’ activities and objectives. This complimentary webinar guides all public sector leaders through the steps they must take to overcome challenges and proactively drive cultural impact in their function. This includes early intervention methods, how to build a trust based culture, and how to create a psychologically safe and inclusive environment.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Tom Austin

Former VP & Gartner Fellow

Roles and Responsibilities

Background

Professional Background

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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Your Job as CIO Is Changing. Here's How to Master the New One.

6 Ways Compliance Can Build Data Analytics Skills

Lead Culture Change

Make it Easier for Customers to Buy

6 Ways the Workplace Will Change in the Next 10 Years

Feed your business — not the newsfeed

CIOs Must Transform into Digital Leaders

Understand the continuous evolution of the B2B buying journey