Analyst Profile

Nicole Sturgill

VP Analyst

13 years at Gartner , 25 years industry experience
LA USA

Roles and Responsibilities

Nicole Sturgill is a Vice President, Analyst, for Gartner's Banking and Investment Services Analysis & Evaluation practice in Research and Advisory. Ms. Sturgill's role is to advise clients on customer experience technology strategy and on automation in financial services. She also has responsibility for research covering retail banking account opening and bank strategy.

Nicole Sturgill's Recent Gartner Activity

Latest Research

Automation Use Cases to Modernize Loan Origination and Improve Lending Processes
30-Sep-2021
Infographic: 18 Ways to Better Understand Your Banking Customers
03-Sep-2021
Bank CIOs: The Effect of Risk Appetite on Strategy and Results
23-Jul-2021

Upcoming Gartner Events

Gartner IT Symposium/Xpo®
25 October 2021 - 27 October 2021
Gartner IT Symposium/Xpo®
08 November 2021 - 11 November 2021
Gartner IT Symposium/Xpo®
30 November 2021 - 02 December 2021

Background

Previous Experience

Prior to joining Gartner, Ms. Sturgill worked with Transoft International, now part of NCR. She worked with banks in both EMEA and North America, specializing in cash supply chain strategy and software implementation at client banks. Previously, she worked at Fifth Third Bank for 10 years, holding several positions in Commercial Banking and in Retail Banking Operations.

Professional Background

CEB, Principal Executive Advisor, 9 years
Fifth Third Bank, Debit Services Manager/Assistant Vice President, 10 years
Transoft International (now NCR), Business Development and Partnerships Manager, 3 years

Education

B.A., Psychology & Sociology, Miami University
M.A., Organizational Psychology, Columbia University

Languages

English

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2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

18 October 2021
The Gartner Chief Sales Officer’s Leadership Vision: Win in 2022 EDT: 10:00 a.m. | BST: 15:00
Changes in digital buying, virtual selling, and emerging sales technologies are rewriting what it takes to succeed in B2B sales in 2022 and into the future. To drive market leading growth, CSOs must not only understand the impact of these changes but also how they can respond in a way that creates a confident inspiring buying experience. In this complimentary webinar, Gartner experts look at the trends, challenges, and best practices you and your team need to set yourselves up for a winning 2022.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
18 October 2021
Use Real-Time Assurance to Keep Pace With Constant Change EDT: 11:00 a.m. | BST: 16:00
As organizations experience faster, bigger changes, and boards expect continued industry transformation and digitalization, the world’s leading internal audit departments have developed approaches to pivot resources more quickly to high-risk, high-change areas of the business. The pivot is absolutely necessary, as 95% of chief audit executives (CAEs) say organizational change leads to significant control gaps, while 60% of business partners say it causes major negative outcomes, such as data loss, financial loss, fraud or noncompliance. This complimentary webinar will help audit leaders in real time conduct a risk assessment, update the audit plan, and redeploy staff to execute an ever-changing audit plan.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Nicole Sturgill

VP Analyst

Roles and Responsibilities

Nicole Sturgill's Recent Gartner Activity

Latest Research

Upcoming Gartner Events

Background

Previous Experience

Professional Background

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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Gartner Security & Risk Management Summit 2018

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Your Job as CIO Is Changing. Here's How to Master the New One.

6 Ways Compliance Can Build Data Analytics Skills

Lead Culture Change

Make it Easier for Customers to Buy

6 Ways the Workplace Will Change in the Next 10 Years

Feed your business — not the newsfeed

CIOs Must Transform into Digital Leaders

Understand the continuous evolution of the B2B buying journey