11 years at Gartner
19 years industry experience
Roles and Responsibilities
Nicole Sturgill is a Vice President, Analyst, for Gartner's Banking and Investment Services (Analysis & Evaluation) practice in Research and Advisory. Ms. Sturgill's role is to advise clients on retail banking account opening and automation in financial services. She also has responsibility for research covering things as customers and robotic process automation.
Nicole Sturgill's Recent Gartner Activity
Financial Services CIOs Must Start With Business Outcomes on Their Journey to Become Automation Mixologists
Financial Services Technology Modernization and Transformation Primer for 2019
RPA Vendors Must Include Industry-Specific Functionality to Win More Deals in Banking
Prior to joining Gartner, Ms. Sturgill worked with Transoft International, now part of NCR. She worked with banks in both EMEA and North America, specializing in cash supply chain strategy and software implementation at client banks. Previously, she worked at Fifth Third Bank for 10 years, holding several positions in Commercial Banking and in Retail Banking Operations.
CEB, Principal Executive Advisor, 9 years
Fifth Third Bank, Debit Services Manager/Assistant Vice President, 10 years
Transoft International (now NCR), Business Development and Partnerships Manager, 3 years
B.A., Psychology & Sociology, Miami University
M.A., Organizational Psychology, Columbia University