Analyst Profile

Mark Dauigoy

Mark Dauigoy

VP, Team Manager

11 years at Gartner,  5 years industry experience

Location:  Arlington, VA USA  | Language(s):  English

Roles and Responsibilities

Mark Dauigoy is a Senior Director, Analyst at Gartner working with Service and Support leaders to drive their biggest initiatives. Mark advises organizations on building impactful Service strategies that will help them achieve their desired business and customer experience outcomes. In addition, he supports leaders looking to improve the live service experience through talent management practices (Hiring, Training, Coaching, and Quality Assurance).

Background

Previous Experience

Prior to joining Gartner, Mark worked as a sales consultant for a sales training organization in Arlington, VA. Mark helped build and execute training programs for clients to help improve lead generation and revenue outcomes.

Professional Background

  • Vorsight, Sales and Inside Sales Training, 3 years

Education

  • Georgetown University - McDonough School of Business - B.S. Business Administration

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