Analyst Profile
Mark Dauigoy
VP, Team Manager
10 years at Gartner
,
3 years industry experience
Arlington, VA USA
Roles and Responsibilities
Mark Dauigoy is a Senior Director, Analyst at Gartner working with Service and Support leaders to drive their biggest initiatives. Mark advises organizations on building impactful Service strategies that will help them achieve their desired business and customer experience outcomes. In addition, he supports leaders looking to improve the live service experience through talent management practices (Hiring, Training, Coaching, and Quality Assurance).
Mark Dauigoy's Recent Gartner Activity
Latest Research
-
Overcome These 4 Challenges to Create an Actionable, Adaptable Service Strategy
31 August 2021 -
Predictions to Optimize Value with Selective Service
10 March 2022
On-Demand & Upcoming Webinars
Background
Previous Experience
Prior to joining Gartner, Mark worked as a sales consultant for a sales training organization in Arlington, VA. Mark helped build and execute training programs for clients to help improve lead generation and revenue outcomes.
Professional Background
Vorsight, Sales and Inside Sales Training, 3 years
Education
Georgetown University - McDonough School of Business - B.S. Business Administration
Languages
English
